Customer reviews from Tide
Tide - PODS 3-in-1 HE Laundry Detergent Capsules, Original Scent, 85 fl. oz., 112 Capsules/Pack (03243)
Average customer rating
3.8
(2,599 Reviews)
Rating breakdown 2,599 reviews
5 Stars
1,466
4 Stars
376
3 Stars
143
2 Stars
129
1 Star
485
70%of customers recommend this product.
(
1,536 out of
2,202)
Customer Reviews for Tide - PODS 3-in-1 HE Laundry Detergent Capsules, Original Scent, 85 fl. oz., 112 Capsules/Pack (03243)
Customer Rating
1
ruined my sheets!!
on December 28, 2020
Posted by: mchammer
from Arkansas
I recently purchased the 10X power pods-I have been a life long Tide user but this weekend I was very upset to pull my sheets and a brand new lighter color pair of jeans out of the washer completely ruined by the blue substance in the pod-blue stains all over the sheets and my pants!
No, I would not recommend this to a friend.
Response from TideBy Maria Picard, The Tide Team, December 29, 2020
We're sorry to hear that a loyal Tide fan like you had this experience, since our PODS™ are designed to dissolve completely. To prevent this from happening, we suggest making sure that not too many absorbent items are present, the load isn’t too large, and that you’re always placing the PODS™ first. To remove those stains, please rinse your sheets and jeans under hot water (up to the temperature permitted on the care label). Next, wring them out and lay them flat, then apply rubbing alcohol or antibacterial hand gel (make sure it’s clear and contains alcohol) to the stain, covering the entire stain. Let this soak for 10 minutes, and then re-wash the items as normal. We hope this helps! We'd be happy to look into this further for you, so please give us a call at (800) 879-8433 when you have a moment.
Written by a customer while visiting Tide
Customer Rating
1
Senior user!
on January 19, 2021
Posted by: Maggie senior
from Hamilton MT
I can’t get the container open, I will never buy this container again. I have been using tide my entire life, but I will have to switch to something that I can use. I have to go to a neighbor to open my tide pods before I can do my laundry! That is really maddening!
No, I would not recommend this to a friend.
Response from TideBy Maria Picard, The Tide Team, January 22, 2021
We're sorry a loyal Tide fan like you is having this experience. We heavily rely on feedback such as this, so please be assured that we'll be sharing your thoughts with the rest of our team. Safety is our top priority, which is why we've designed our containers to be both easy for adults to open and close while still being difficult for young children to open. To open the Tide PODS™ bag with the Child-Guard zipper, with the front of the bag facing forward, grip the left side of the bag below the tear notch with your left hand. Use your right hand to tear, and continue tearing in an upward direction in order to open the bag. For our tubs, push/squeeze the tabs simultaneously and twist the lid counterclockwise to remove the lid. We hope this helps. We'd like to learn more, so please give us a call at (800) 879-8433 when you have a moment.
Written by a customer while visiting Tide
Customer Rating
3
Sticky stain on laundry
on February 6, 2021
Posted by: judavis2
I am not sure if the TIDE 3 in 1 pods have changed their formula. We love TIDE because we do not get an allergic reaction to the formula. HOWEVER, I have a consistent problem with the outside not dissolving away leaving a hard sticky substance on my laundry. I have been using the pods for years in the same machine and had no problems. This past year, all of my laundry loads come out with one or two garments having the hard sticky stain. I have to use shout to get the sticky off the garment because another wash does not do the trick. I am not crazy about washing a clean piece of clothing twice, but the sticky stain on my clothes and towels and sheets results in a required second washing.
No, I would not recommend this to a friend.
Response from TideBy Maria Picard, The Tide Team, February 9, 2021
We're sorry a loyal Tide fan like you is having this experience, since our Tide PODS™ are designed to dissolve completely. As well, we can assure you that this product hasn't undergone any recent formula changes. If they’re unable to dissolve properly, this may be because they don't have access to enough water. We'd be happy to share some of our best tips to ensure that they fully dissolve! We suggest making sure the load isn’t too large, not many absorbent items are present, and that the PODS™ are always put into the machine first, before the laundry. To remove that residue, please soak the items overnight in water, and then re-wash in your washing machine with no laundry detergent, and at the highest temperature permitted by the care label. We hope this helps! Since we value your satisfaction, we'd like to look into this further for you. When you have a chance, please give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
4
Melting
on February 21, 2021
Posted by: Royzgrl
I do like the pods. The only reason I didn’t give. 5 star is that I have noticed when they melt in the washer sometimes they melt on my laundry. I’ve noticed this on my sheets and other clothing.
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
2
Child proof lid
on February 27, 2021
Posted by: JoyceM
I bought Tide Pods as a convenience. I cannot get the child proof lid off by myself. The span of my hand is not wide enough. My husband had a terrible time today removing the lid and we decided we won't buy Tide Pods anymore. There has to be a better way! People need to keep Tide Pods away from their kids (watch them) and keep the government out of your business.
No, I would not recommend this to a friend.
Response from TideBy Maria Picard, Tide, February 28, 2021
We're so sorry you and your husband had a hard time opening up the Tide PODS™ lid, Joyce. We care about your safety, so we'll let our team know that you’d like to see a different lid design. Good news is we have our PODS™ bags if you'd like to give that a try. They have a Child-proof zipper that keeps them safely stored away from kids, but easy for adults to open and close. We hope this helps, but we'll be here if you have any questions at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
3
Not original scent!
on March 7, 2021
Posted by: Janet64
The scent is so overpowering and not the original scent that I have been using for years. It smells of cheap perfume and it lasts for days on clothes. I will have to find another brand.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, April 26, 2021
This certainly isn't what we want for you, Janet, so we're disappointed to hear this! Quality is really important to us, and the last thing we want is for you to dislike the scent, so we'll be sure to pass this along to our team. If you want to share more about this, you can give us a call at: (800) 879-8433 when you're free! - The Tide Team
Written by a customer while visiting Tide
Customer Rating
1
Too smelly
on March 14, 2021
Posted by: Lors
I can’t stand the smell. I had to rinse my clothes 4 times. I had a large load, so used 2 pods. Way too much perfume. Not cheap either. Should come with an eye dropper.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, April 26, 2021
The last thing we want is for the scent to make you unhappy with your laundry, so we hate to hear this, Lors! If you're not a fan of the scent, we'd recommend giving the Free & Gentle PODS™ a try. They're scent and dye free, so they may be a better fit for you! We're always here to help, so if you'd like to share more about this, so we can help, just give us a ring at: (800) 879-8433 when you get a chance! - The Tide Team
Written by a customer while visiting Tide
Customer Rating
1
Hate them!!
on April 2, 2021
Posted by: melsbw69
I had to quit using Tide pods because were destroying our clothing. They don’t dissolve like Tide claims. Therefore destroying sheets, blankets, t-shirts
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, April 19, 2021
Quality is super important to us, so this certainly isn't what we expect! Our team has done lots of testing to make sure the PODS™ are effective, so we'd like to learn more to see how we can help. When you get a chance, just give us a ring at: (800) 879-8433 - The Tide Team
Written by a customer while visiting Tide