Customer reviews from Tide
Tide - PODS 3-in-1 HE Laundry Detergent Capsules, Original Scent, 85 fl. oz., 112 Capsules/Pack (03243)
Average customer rating
3.8
(2,599 Reviews)
Rating breakdown 2,599 reviews
5 Stars
1,466
4 Stars
376
3 Stars
143
2 Stars
129
1 Star
485
70%of customers recommend this product.
(
1,536 out of
2,202)
Customer Reviews for Tide - PODS 3-in-1 HE Laundry Detergent Capsules, Original Scent, 85 fl. oz., 112 Capsules/Pack (03243)
Customer Rating
4
Why is everyone complaining?
on December 3, 2012
Posted by: DeeM
from Macungie, PA
I love Tide Pods. The only real complaint that I have is that they do not fully dissolve in hot or cold water. Also, I can't just "drop" them in the wash. While I do love how clean my clothes get after using the pods, I have had to make some adjustments to use them. I always dissolve a pod fully in a cup of hot water and then add it to the laundry water. Then I add the clothes. There are no problems after that. For those who complain that the pods are a clumpy mess in the package, my advice is don't reach into the container with wet hands. They dissolve in water so of course they are going to stick together if you introduce water into the package. Other than that I have no complaints. No staining, just clean great smelling clothes.
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
1
Stains
on December 15, 2012
Posted by: nelsokat
from Eau Claire, WI
I was initially pleased with Tide Pods when they first came out. I bought them multiple times, and did not have any problems. Recently, I bought a new package of Pods, and have had nothing but complaints about it. In the 10+ loads of laundry I have completed (in both hot/cold temperatures), there has been hard and sticky residue left upon my clothing. I then have to re-wash the items by hand in order to try and get the detergent off. In addition, MANY of my clothes have been stained purple and orange. I have tried bleaching items to remove the stains, but have not been able to clear the stains completely. I am extremely upset and disappointed with this product. I will no longer buy Tide Pods after so many of my items have been permanently ruined. Something that was meant to be so simple and easy to use has turned into making laundry more work than it needs to be. I would NOT recommend this product to anyone.
No, I would not recommend this to a friend.
Response from TideBy Shawnna, Consumer Care , December 17, 2012
I’m very sorry you found a stain on your clothing after using Tide PODS. I want to assure you this product was extensively tested before it went to market and this is not something we encountered while developing the product. Tide PODS should not leave any stains when used as directed. We appreciate your bringing it to our attention and I’m sharing your report with the rest of our team. In the meantime, give us a call at (800) 879-8433 and we'll be happy to help!
Written by a customer while visiting Tide
Customer Rating
1
Stains
on December 19, 2012
Posted by: nomore101
from Central Wisconsin
I was excited about the new Tide Pods when I first saw them on the market. That excitement quickly evaporated when I realized my light colored clothing were being stained by the Pods. I have had to throw several light colored pieces of clothing away due to the stains. I only use the Pods in my dark colored loads now. When they are gone I will not purchase them again. I'll stick to my liquid Tide I have used and trusted for 20+ years.
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
1
Will stick with Tide liquid
on December 19, 2012
Posted by: anssys3125
from Illinois
I received a sample of Tide Pods when they first came out. I used them and found they were so much more simple than liquid. I am a Tide user and have been for a very long time. I used Tide Pods for about a month and finally I had to admit that, simple as they may be, they don't work. They stick to clothes. They don't dissolve completely in cold water. My laundry did not smell fresh. I have gone back to Tide liquid and I will stick with that. Tide pods are a great concept. They just need a lot more work before I would even consider trying them again.
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
1
packaging
on December 20, 2012
Posted by: beatz
from florida
the pods need individual packaging. one busted in bag which covered the rest of pods with detergent. they all stuck together and if u pull the good ones left apart, they bust. had to use 5 pods for 1 load so i still get use out of it. what a waste. so mad. already to expensive to buy let alone waste half of it. dont think u thought this product through.
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
5
Never Waste Again
on December 21, 2012
Posted by: koza
from Shreveport, LA
My family wasted laundry detergent in the past but not with Tide Pods, Thanks a million for helping me save.
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
1
Tide Pods stick to clothes
on December 28, 2012
Posted by: Daylene
from Texas
Bought tide pods for new washing machine....stuck to all the clothes and left a sticky goo on the clothes..had to rewash with another detergent.....waste of money and time.
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
1
GO BACK TO THE DRAWING BOARD
on December 30, 2012
Posted by: HodgePODS
from Missouri
I have had the same "disappointing" issues with the tide pods as most people here. I simply won't buy them again (problem solved). What I'm really upset about is the LAME responses from Tide Customer service, especially this one, "product was extensively tested". As far as I'm concerned and most importantly YOUR customers are the real testers and the determining factor if your product gets a thumbs up or a thumbs down, as of now my thumb is point South. I hope to see you LISTEN and take YOUR customers and product more serious.
No, I would not recommend this to a friend.
Written by a customer while visiting Tide