Customer reviews from command.com
Command - Light Clips, 30/Pack - Clear
Average customer rating
3.7
(342 Reviews)
Rating breakdown 342 reviews
5 Stars
199
4 Stars
34
3 Stars
12
2 Stars
15
1 Star
82
69%of customers recommend this product.
(
205 out of
299)
Customer Reviews for Command - Light Clips, 30/Pack - Clear
Customer Rating
1
No stick!
on April 27, 2021
Posted by: jen206
from Pittsburgh, PA
Gender:Female
I had a set of these that I bought 2 years ago and they stayed up with lights through two summers, and through the winter without the lights. I had to remove them since we got new gutters on the house. I put up new strips and followed all directions, and they won't stay up more than an hour. I've broken 2 lightbulbs on my patio from them falling down. I took the backing off of one strip just to test it with my fingers and there is zero adhesive on them. Seems like a lot of complaints on here about the same thing.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, April 30, 2021
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. The adhesive is pressure sensitive and may not feel very tacky to the touch. Once pressure is applied to adhesive bond forms and strengthens. Your experience is not what we would expect. We would expect the adhesives to bond to smooth sealed surfaces, cleaned with rubbing alcohol. Please connect with our product support team at 1-800-934-7355 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Lasted for 12 hours
on April 25, 2021
Posted by: Ashley G
from West chester, PA
Gender:Female
These were awful! I bought them to hang lights and they were great until it rained and every single hook fell down- what a complete waste of money. And when the lights fell half of the bulbs shattered.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, April 27, 2021
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
bad experience with product
on January 7, 2021
Posted by: THeintz
from Concord, NC
Gender:Female
I have used the command hooks in the past (smaller for stockings on the mantle). This year I purchased the larger clips as viewed in commercials. The strips would not come off on five of the clips and the one that did removed the paint. I will have to have the mantel corrected and am very disappointed in the product!
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, January 7, 2021
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
5
Exactly what you expect, which is great
on December 12, 2020
Posted by: Kurt
from LA
Gender:Male
[This review was collected as part of a promotion.] These do exactly what they say they do and they do it well. No surprises, just solid performance. I can always trust this brand.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Not Water Resistant
on December 11, 2020
Posted by: sjwash87
They all fell down after the first rain. Absolutely worthless and waste of time.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, December 15, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Didn't stay up!!!
on December 5, 2020
Posted by: Cinnaroo
from Huntsville
Gender:Female
I bought these to put my lights up since I have gutter gaurds. I cleaned the underside of the gutters and then stuck these up and waited 2 days. Went to put the lights up and the clips came right off. Very unhappy about this.
Response from command.comBy Command, Social Care, December 8, 2020
Thank you for taking the time to leave your review. We are sorry to hear of the trouble! We would expect Command to bond to smooth sealed surfaces, that have been cleaned with rubbing alcohol. If you continue to have trouble, please connect with us at 1-800-934-7355 M-F 8am-5pm CT, so we may gather more details and help. Thank you!
Written by a customer while visiting command.com
Customer Rating
1
DO NOT WORK!!
on December 3, 2020
Posted by: LindsP
from Buffalo, NY
I did everything the instructions said even waited about 45 mins before I hung the lights still didn’t stay up. Don’t waste your money. They aren’t cheap either.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, December 7, 2020
Thank you for taking the time to leave your review. We are sorry to hear of the trouble! We would expect Command to bond to smooth sealed surfaces, that have been cleaned with rubbing alcohol. If you continue to have trouble, please connect with us at 1-800-934-7355 M-F 8am-5pm CT, so we may gather more details and help. Thank you!
Written by a customer while visiting command.com
Customer Rating
1
Lights fell within a day
on December 1, 2020
Posted by: DaniN
from Pa
Gender:Female
Followed instructions, cleaned surface prior to hanging. All but 2 fell within a day.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, December 1, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com