Customer Reviews for Command - Light Clips, 30/Pack - Clear
Customer Rating
1
Would not recommend
on January 28, 2015
Posted by: Lynnberger
from Salt Lake City, Utah, United States
Gender:Female
I bought these for Christmas 2013 to hang my mini lights in the windows. They worked great! The problem came for Christmas 2014. I searched everywhere for replacement strips and couldn't find them. I called your company and the guy said that I didn't need the clear refill strips and that, because I was using them inside the windows, that I could use the white refills. I went to Home Depot and bought the white refills and they worked fine until it came time to remove them. They will not come off. If the refills that work are not very affordable or available, then why buy these clips. I will not recommend these to anyone.
No, I would not recommend this to a friend.
Response from command.comBy Rachel, Customer Service, January 30, 2015
Sorry to hear of the trouble you are having with the removal of our strips. Without further details we are unsure why this is happening but we want the opportunity to assist! For any customer experiencing this we would ask they call our customer service team at 1-800-934-7355 M-F 7am to 6pm CT. We can ask a few questions and offer help. Please know we will reach out to you directly.
I had good luck with indoor clips last year and was excited to see an outdoor line, which I thought would allow me to put strings of mini-lights around my windows without using nails or otherwise causing damage. I followed the installation instructions carefully, but the adhesive does not stick to the aluminum cladding around the windows. Nearly all the clips popped off when I tried to install mini light strings. Temp at the time was around 45F. A waste of money.
No, I would not recommend this to a friend.
Response from command.comBy Rachel , Customer Service, December 22, 2014
So sorry to hear of your experience when applying our product, we would expect them to stay stuck until you want them removed. For any customer experiencing trouble with any of our products we would ask they please contact us directly at 1-800-934-7355 M-F 7am to 6pm CT. We will ask a few application questions and do our best to make it right! Please knew we will be e-mailing you directly.
I followed the instructions on these exactly. They worked great inside and on windows but every single 1 popped off the outside of the house. These should NOT be labeled as out door.
No, I would not recommend this to a friend.
Response from command.comBy Rachel, Customer Service, December 15, 2014
We are sorry to hear this, they are intended to work outdoors. If there is any trouble we would ask customers please contact us directly at 1-800-934-7355 M-F 7am to 6pm CT. We can discuss the application and hopefully offer a resolution. Please know we will reach out to you directly to offer assistance.
My neighbor was going to hire someone to put up there holiday lights. I told them about the command strip outdoor light hooks, and said I thought we could do this without hiring some pros. We entourage out and made the purchase and about an hour or so later we put up the hooks with ease and completed a very nice lighting display using only the outdoor hooks. They just worked splendidly.
I put these up on my house and when it rained all but 2 came down. They were very wet and had come loose because of the moisture. They might be okay in some parts of the country but not where you get rain and snow. I am disappointed that they did not work because it was such a great idea. And they are very expensive when you can't use them. I bought 4 packages and will be returning the unopened ones.
[This review was collected as part of a promotion.] I received these free from 3M as a test product. I honestly LOVE these! We put up rope lights around our deck and got a head start on Christmas lights on our front porch! They hold really well!
[This review was collected as part of a promotion.] Recently used these on the outside of my camper for some NASCAR weekend decorations. The stayed put even through the rain and cold and came off cleanly when the weekend was over.