Customer Reviews for Command - Light Clips, 30/Pack - Clear
Customer Rating
1
Terrible, horrible product
on November 18, 2021
Posted by: Pedd
These will not stick (even in a clean freshly washed, then cleaned with alcohol window) indoors! Terrible disappointment! If they will not even stick indoors how in the world could you ever use them outdoors! Horrible!
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Team, November 19, 2021
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team by chat www.command.com or by phone at 800-934-7355 M-F 8:00am-4:30pm CT and reference this #28457693. Thanks again, and we look forward to connecting with you!
Don’t bother with these. I followed the directions - wiped down with alcohol, held for 30 seconds and waited several hours before attempting to hang my lights. As soon as I got the strand connected to one of the clips it immediately fell off the porch shattering my lights for the SECOND time. That’s right, I’ve wasted money on two boxes of lights now - both resulting in shattered bulbs because these clips don’t hold up. Don’t be like me and give it a chance, let alone two.
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Team, August 26, 2021
Hello, we apologize that you are experience difficulties with our product and experienced a loss of our lights. We would love to learn more and gather some more details. Our team is available by chat www.command.com or by phone 800-934-7355 M-F 8:00am-4:30pm CT and reference this #26292035. We look forward to connecting with you!
Honestly I’ve never used these for outdoor lighting. I’ve used them on our RV to hold up plastic fencing so our dogs can’t escape under the RV. They stayed on from SC to FL during heat and storms and held strong. We didn’t lose a single one. I’ve used them in our showers to prevent shower caddies from swinging from side to side when they get unbalanced during use. They have never fallen off their either. I can only suspect that the folks having issues have failed to properly prep the surface (dirty, etc) or the substrate is unsound (lose paint, chalky vinyl, etc). Also you have to follow the recommend time before hanging items. Oh, also, if the strips are stored unused for long periods of time in too hot or too cold, they tend not to stick as well either.
Overall I think Command products are great, especially the indoor hooks. I spent several hours sticking up these light hooks on a smooth, painted metal porch ceiling. At first I was very happy until one-by-one the strands came down over the course of a few days. Tried it again with double the number of clips. Same thing happened. Very disappointed. Wasted A LOT OF TIME
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Team, June 22, 2021
Thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 800-934-7355 Monday - Friday 8:00am-4:30pm CT referencing this #24692014. Thanks again, and we look forward to your call.
I was excited to see these and make my process of hanging string lights so easy! I followed box instructions but every time after it rains the tape completely comes off with my lights still attached. I’ve even given them multiple tries. Save your time and don’t buy and just hang hooks.
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Team, June 3, 2021
Thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-934-7355 Monday - Friday 8:00am-4:30pm CT and reference this #24105796. Thanks again, and we look forward to your call.
Awful! All the instructions and the hooks fell AS WE WERE HANGING THE LIGHTS!!!!! Busted lights and all!!!! So angry!!!
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Team, May 10, 2021
Thank you for taking the time to leave your review. We are sorry to hear you are experiencing difficulties with our product. We would like to learn more about your trouble and would ask that you contact our team direct, so we can gather more information to better assist. Our team can be reached at 1-800-934-7355 Monday - Friday 8:00am-4:30pm CT and reference this #23196776. We look forward to your call.
I bought these clips to hang lights on my patio. I put them up (following the instructions) and was very happy with the look! It rained a few days later and almost all the clips came off (with the tape attached). Extremely disappointed.
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Team, May 10, 2021
Thank you for taking the time to leave your review. We are sorry to hear you are having trouble. Please contact our support team so we can gather more information to better assist. Our team can be reached at 1-800-934-7355 Monday - Friday 8:00am-4:30pm CT and reference this #23196545. We look forward to your call.