Customer reviews from Tide
Tide - HE Liquid Laundry Detergent, Original Scent, 100 Loads, 125 fl. oz. (12101)
Average customer rating
4.4
(2,753 Reviews)
Rating breakdown 2,753 reviews
5 Stars
2,087
4 Stars
273
3 Stars
69
2 Stars
39
1 Star
285
83%of customers recommend this product.
(
1,691 out of
2,032)
Customer Reviews for Tide - HE Liquid Laundry Detergent, Original Scent, 100 Loads, 125 fl. oz. (12101)
Customer Rating
1
Strong Fragrance
on September 3, 2019
Posted by: PatINFOlady
from California
The new scent is overpowering and leaves it in the clothing. I won't buy it again unless that changes.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, September 17, 2019
We're sorry you weren't a fan of our upgrade, but we'd like to help you find an even better option, Pat. We think you'll love how closely our Tide Mountain Spring Liquid or our Tide Original Powder matches the scent you've come to know and trust from us. If you'd like to sniff around either option, we'd be happy to help you try it! Just give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
Disappointed in Tide and P&G
on September 3, 2019
Posted by: Giveitback
from Virginia
It has been months since the scent was changed and this product has gone from the only one I buy to "too stinky to use." Give us the original "original sent" back.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, September 17, 2019
We know how it goes when you fall in love with how your clothes smell and look, and we'd like to get you back to those days again. Since your feedback is very important to us, we'll be passing your comments along to our team. In the meantime, we're confident your nose will enjoy taking the first whiff of our Tide Mountain Spring Liquid or our Original Powder. If you'd like to try either one, we'd be happy to help you on your purchase. Just be sure to give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
2
New scent is yuck
on September 4, 2019
Posted by: CB239
from Naples, FL
I actually don't think I ever used anything besides tide, but the new scent is ugly. I'll be searching for something else.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, September 17, 2019
We're sorry you weren't a fan of our upgraded scent, however, we'll be sure to pass along all of your feedback to our scent scientist. For the closest comparison, we think you'll love how our Tide Mountain Spring Liquid or our Tide Original Powder smells. If you'd like to take your clothes for a ride on an even better scented side, just give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
Scent Change
on September 5, 2019
Posted by: JenE
from Naperville, IL
This new scent is way to strong! I feel duped. The smell changed and there was no notice. The bottle looks the same. How is consumer supposed to know it's different? I've changed brands.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, September 17, 2019
We always hope to be as transparent as possible, so we'll be sure to share your feedback with our Design and Marketing team. We do want to share that we recently upgraded our scent in order to provide our laundry users with a longer-lasting scent experience. While we did have to say goodbye to a couple of formulas and versions, we were able to say hello to an upgraded clean that sticks around long after. We think you'll enjoy our Tide Mountain Spring Liquid or our Tide Original Powder, as these closely match the scent you've come to know and love over the years. If you'd like to try either one, please give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
“Upgraded” to a “rich” scent
on September 8, 2019
Posted by: IanTPKP
from Wisconsin
Smelled so strong I thought I got a bad batch. Told they “upgraded” original scent from a “light” scent to a “rich” scent. I do NOT want my house and clothes to reek like Tide all day long. Bye Tide.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, September 17, 2019
We're not ready to say goodbye to your laundry quite yet, Ian! While we did upgrade our formula to provide a longer-lasting scent experience, we're confident you'll love how closely our Tide Mountain Spring Liquid or our Tide Original Powder matches the scent you've come to love over the years. If you'd like to try either option, we'd be happy to help on your next purchase. Just simply, give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
Not happy with new original scent
on September 9, 2019
Posted by: cindylou99
from Alabama
I have used Tide for more than 50 years. The Original Scent change is terrible. My clothes smelled so strong that I had to re-wash. I want people to smell my perfume not my detergent.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, September 17, 2019
We'd like to give you another fantastic 50 years of cleaning with Tide, Cindy! We're sorry you weren't a fan of our scent upgrade, however, we're confident you'll love how closely our Tide Mountain Spring Liquid or our Tide Original Powder compares to our Original scent. We'll be sure to share your feedback as loyal laundry users like yourself mean the world to us. If you'd like to try either option above, we'd be more than happy to help you get back to cleaning with us again. Just be sure to give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
2
New Scent is Bad
on September 10, 2019
Posted by: Alan4257
from Houston
The new scent of the regular Tide liquid (HE) is too sweet. And it permeates the entire room where the washed clothes are located. Probably going to have to discontinue use.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, September 17, 2019
We're sorry you weren't a fan of our upgrade, but we'd like to help you fall in love at first whiff again, Alan. Since our change has allowed us to give you a better clean that tends to stick around for a longer period of time, we're confident we have a scent that will help your clothes smell as good as they look. For the closest comparison, we recommend trying either our Tide Mountain Spring Liquid or our Tide Original Powder. If you'd like to clean with either option, we'd be more than happy to help you on your next purchase. Just give us a call at (800) 879-8433 anytime.
Written by a customer while visiting Tide
Customer Rating
1
Missed the mark badly
on September 11, 2019
Posted by: Guillermo
from TEXAS
P&G just changed the Original formulation scent and it is overwhelming. I really want my money back as I will get rid of it. They should make it clear on the packaging when they make a big change.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, September 17, 2019
Your feedback helps us create the best laundry experience, so we'll be sure to pass along your feedback about our Original formula. In the meantime, we do want to share that we decided to upgrade our scent in order to offer longer-lasting freshness with every wash. We think our Tide Mountain Spring Liquid or our Tide Original Powder will closely match your scent expectations, and we'd be more than happy to help you try either option. If you're interested, could you please give us a call at (800) 879-8433?
Written by a customer while visiting Tide