Customer reviews from Tide
Tide - HE Liquid Laundry Detergent, Original Scent, 100 Loads, 125 fl. oz. (12101)
Average customer rating
4.4
(2,753 Reviews)
Rating breakdown 2,753 reviews
5 Stars
2,087
4 Stars
273
3 Stars
69
2 Stars
39
1 Star
285
83%of customers recommend this product.
(
1,691 out of
2,032)
Customer Reviews for Tide - HE Liquid Laundry Detergent, Original Scent, 100 Loads, 125 fl. oz. (12101)
Customer Rating
1
Horrible New Scent
on August 10, 2019
Posted by: Hogan508
from Boston
Why did you change the classic Tide scent? Where can I purchase Tide with the real original classic scent? I can’t understand why you would change something that clearly defines the product?
No, I would not recommend this to a friend.
Response from TideBy Tide, August 31, 2019
We assure you that your feedback is being shared with our team. For the old Original scent, we recommend the Tide Mountain Spring. If you ever have any questions, reach out to us at (800) 879-8433 and we'd be happy to talk more.
Written by a customer while visiting Tide
Customer Rating
1
New "Original" Scent is Awful
on August 11, 2019
Posted by: Madison102
from Madison, WI
The heavy floral overtone of the new "Original" Tide scent is awful. Why wasn't "new scent" on the packaging? I wouldn't buy again.
No, I would not recommend this to a friend.
Response from TideBy Tide, August 31, 2019
We always want you to love the fresh scent of Tide, so we're sorry to hear you don't enjoy the upgrade. Your comments are being shared with our team. For that old Original scent, try the Tide Mountain Spring liquid. If you ever have any questions or comments, get in touch with us at (800) 879-8433 and we'd be happy to talk more.
Written by a customer while visiting Tide
Customer Rating
1
Why change the scent???
on August 12, 2019
Posted by: Debbiemc
from San Francisco
I have no idea why you changed the scent for the original Tide. I have a sensitivity to smells and can no longer use, please change back!
No, I would not recommend this to a friend.
Response from TideBy Tide, August 31, 2019
We appreciate you taking the time to give us your honest feedback and want you to know it's being shared with our team. For the old Original scent we recommend the Tide Mountain Spring liquid. If you ever have any questions or comments, give us a call at (800) 879-8433 and we'd be happy to talk further with you.
Written by a customer while visiting Tide
Customer Rating
1
New smell is awful!
on August 17, 2019
Posted by: 4kidsforfun
from North Carolina
Tide user for 40 yrs can't bear the new smell. Why can't original be ORIGINAL?
No, I would not recommend this to a friend.
Response from TideBy Tide , August 29, 2019
We can't thank you enough for being part of our Tide family for 40 years. We're sorry to hear you don't enjoy the Original scent change, but appreciate your honest feedback. We can assure you that it's being shared with our team. For the old Original scent, we recommend the Tide Mountain Spring liquid. If you ever have any questions, get in touch with us at (800) 879-8433 and we'd be happy to talk more.
Written by a customer while visiting Tide
Customer Rating
5
Absolutely love this laundry detergent
on August 19, 2019
Posted by: Nessie
from Pennsylvania
It smells amazing and I love the way my clothes smell after using it. I would love to find coupons for it.
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
1
Horrible new scent
on August 20, 2019
Posted by: Lisa2019
from Louisiana
I am so upset they changed the scent without warning us first. The new smell is horrible. Won’t be buying tide any longer.
No, I would not recommend this to a friend.
Response from TideBy Tide , August 29, 2019
We're disappointed to hear you didn't enjoy the Original scent change, Lisa. Your feedback is being shared with our team. For the old Original scent, we recommend trying the Tide Mountain Spring liquid. We'd like to talk a bit more with you, so when you have a moment, reach out to us at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
Horrible Smell
on September 1, 2019
Posted by: NotPleased
from Texas
We had been Original Tide customers for a very, very long time, until recently. They have changed the scent of the "original" scent. We won't wear anything washed with this horrible flowery smell.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, September 17, 2019
Your loyalty to us over the years doesn't go unnoticed, which is why we'd like to help you clean even better with us now. We decided to update the scent of Tide Original Liquid Laundry detergent to provide a better freshness experience particularly on dry fabrics. We're confident that our Tide Mountain Spring or our Tide Original Powder will closely match your scent expectations, and we'd be happy to help you try either option. Just give us a call at (800) 879-8433!
Written by a customer while visiting Tide
Customer Rating
1
New Scent is Overpowering
on September 1, 2019
Posted by: KT32
from North Carolina
I used to enjoy Tide original scent detergent, but they changed the scent this year and it is AWFUL. My nose is bombarded with the powerful odor. And it lingers. Will not buy again.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, September 17, 2019
We'd hope to leave you with long-lasting freshness that goes beyond wearing the fabric more than once. We think our Tide Mountain Spring or our Tide Original Powder will match your scent expectations the closest, and we'd be more than happy to help you get back to the clean your clothes deserve. If you're interested, just give us a call at (800) 879-8433.
Written by a customer while visiting Tide