Customer reviews from Tide
Tide - HE Liquid Laundry Detergent, Original Scent, 100 Loads, 125 fl. oz. (12101)
Average customer rating
4.4
(2,753 Reviews)
Rating breakdown 2,753 reviews
5 Stars
2,087
4 Stars
273
3 Stars
69
2 Stars
39
1 Star
285
83%of customers recommend this product.
(
1,691 out of
2,032)
Customer Reviews for Tide - HE Liquid Laundry Detergent, Original Scent, 100 Loads, 125 fl. oz. (12101)
Customer Rating
1
Original/Mountain Spring NOT the same!
on July 8, 2019
Posted by: jinco
from USA
The new scent of the Original is awful. After calling Tide to ask if there was an alternative, they said MOUNTAIN SPRING is the same fragrance as the old ORIGINAL. MOUNTAIN SPRING is NOT!!
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, July 29, 2019
We did move our old Original scent over to our Mountain Spring, so you should still be able to get the great freshness that you love! We'd like to take a look into the bottle of Mountain Spring that you purchased so we can see what might be going on, please give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
New smell is overwhelming
on July 8, 2019
Posted by: Jayk
from Colorado
Loved the original version but this new version has such a strong smell and actually stays on your hands and body. It smells like bad old person perfume.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, July 29, 2019
We did update our Original scent to provide a better freshness experience, Jay, and while we're sorry to hear that you're not the biggest fan, rest assured that we're letting our team know that you'd like to see some changes made. In the meanwhile, we've got great news! Our old Original lives on, just with a different name. Check out our Mountain Spring scent for that freshness that you've come to know and love.
Written by a customer while visiting Tide
Customer Rating
1
Horrible new scent!
on July 8, 2019
Posted by: snowbunny
from Los Angeles
I have bought tide for years because I love the neutral clean scent it has. It smells like an awful air freshener now. I'm changing to another brand until you guys fix this. Absolutely horrible!
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, July 29, 2019
While we're sorry to hear that our updated Original isn't your fave, we really appreciate your honest feedback and we're letting our team know that you'd like to see some changes made. In the meanwhile, you can still enjoy that clean scent that you love, because it's just undergone a name change. Our old Original lives on as Mountain Spring, so check it out!
Written by a customer while visiting Tide
Customer Rating
1
The new scent is so overpowering.
on July 12, 2019
Posted by: K262
from Ohio
I have used original scent tide for over 40 years! The new smell is so overpowering I am tossing it out! Really disappointed, how can it be original scent if you made it a new scent
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, July 29, 2019
We very much appreciate your loyalty to Tide, and we while we're sorry to hear that our freshness update hasn't been your favorite, we appreciate your honest feedback. Rest assured that we're letting our team know that you'd like to see some changes made, but in the meanwhile we've got some great news. Our old Original scent lives on with a new name, so check out our Mountain Spring for the same burst of freshness that you've come to know and love!
Written by a customer while visiting Tide
Customer Rating
1
New scent awful
on July 13, 2019
Posted by: Karina
from Florida
I’ve been using Tide original for over 20 years. I just opened a new container of pods and thought someone spilled perfume in the first load I did. It was an awful smell. I will stop using this.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, July 29, 2019
We truly appreciate your loyalty, Karina, and while we're sorry to hear that you're not the biggest fan of our freshness update, we really do appreciate your honest feedback. We're letting the rest of our team know that you'd like to see some changes made, but in the meanwhile we've got great news! Our old Original scent just underwent a name change, and you can find it on shelves as Mountain Spring! We'd be happy to have you try some, just give us a ring at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
New scent is very upsetting.
on July 14, 2019
Posted by: Elliott
from Houston
It is very upsetting that the original scent was changed because it was the only detergent scent out of dozens my wife and i had tried over the years that we found not to be terribly offensive.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, July 29, 2019
While we're sorry to hear that our freshness update hasn't been your favorite, Elliott, rest assured we're letting our team know that you'd like to see changes made. In the meanwhile, we've got some awesome news: our old Original scent just underwent a name change and still exists as Mountain Spring. Check it out!
Written by a customer while visiting Tide
Customer Rating
1
New Scent is Horrible
on July 14, 2019
Posted by: slc518
from Texas
New scent is so strongly scented of perfume and I can't stand it. Tide ruined a good thing. If you don't like strong smells, you will need to switch brands. Please go back to the true original!
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, July 29, 2019
While we're sorry to hear that our freshness update hasn't been your favorite, we really do appreciate your honest feedback. We'd updated our Original scent in order to provide a better freshness experience, but if it isn't quite your thing we've got great news. Our old Original scent lives on with a new name: Mountain Spring. Check it out, we think you'll love it!
Written by a customer while visiting Tide
Customer Rating
1
New scent?
on July 16, 2019
Posted by: Anni2019
from Massachusetts
I was surprised to find that Tide Original has changed the scent.
The new scent is terrible! I will have to change to a different detergent after 20 years of using this product.
The new scent is terrible! I will have to change to a different detergent after 20 years of using this product.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, July 29, 2019
We did update the freshness profile of our Original scent in order to provide a better experience on dry fabrics, and while we're sorry to hear that you're not the biggest fan, we do appreciate your honest feedback, Anni. We very much appreciate your loyalty and would never want to leave you disappointed, so we've got some good news. You can find our old Original scent living on with a different name: Mountain Spring. We'd be happy to have you try some, just give us a call at (800) 879-8433.
Written by a customer while visiting Tide