Customer reviews from Tide
Tide - HE Liquid Laundry Detergent, Original Scent, 100 Loads, 125 fl. oz. (12101)
Average customer rating
4.4
(2,753 Reviews)
Rating breakdown 2,753 reviews
5 Stars
2,087
4 Stars
273
3 Stars
69
2 Stars
39
1 Star
285
83%of customers recommend this product.
(
1,691 out of
2,032)
Customer Reviews for Tide - HE Liquid Laundry Detergent, Original Scent, 100 Loads, 125 fl. oz. (12101)
Customer Rating
1
THIS WAS THE LAST PRODUCT I COULD USE!
on June 17, 2019
Posted by: ITWONTLETMEPUTMYNAME
from COLUMBUS OHIO
I & FAMILY THOUGHT I WAS GOING CRAZY. IM VERY SCENT SENSITIVE TO PRODUCTS.UNKNOWN CHANGE COULD'VE COST ME MORE THAN A FEW BOTTLES OF DETERGENT! FROM MY WASHER,TO ACCUSING MY FAMILY OF USING PERFUMES
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, June 28, 2019
We did make an update to the freshness profile of our scents and while we're sorry to hear that you're not the biggest fan, rest assured we're letting the rest of our team know that you'd like to see changes made. We would never want to leave you disappointed in the meanwhile, so give us a call at (800) 879-8433; we'd love to help you find a new Tide favorite.
Written by a customer while visiting Tide
Customer Rating
1
New Original Stinks
on June 17, 2019
Posted by: Noway
from Alabama
This is NOT Tide Original. Add me to the list of people who hate it. The reason I bought this one is because of the way it had only a slight scent. That is no longer true.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, July 2, 2019
We very much appreciate your loyalty to Tide, and we would never want to leave you disappointed. People like you, people who love Tide and its scents, are core to our motivation and we do continuous research on how to serve you better. Inspired by what people told us in our research, we enhanced our Original scent to provide a longer-lasting freshness experience. We're sorry to hear that we didn't hit the mark for you, but rest assured we're letting the rest of our team know that you'd like to see changes made. In the meanwhile, we want to make sure you're still getting the same awesome Tide clean you've come to know and love. Have you checked out our Mountain Spring scent? It has very similar scent notes to our old Original and we think you'd really enjoy it. We'd be happy to have you try some, just give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
I can’t tolerate the new fragrance
on June 18, 2019
Posted by: Dayna2323
from Connecticut
I am sensitive to fragrance and this was always a great detergent for me. I just bought two giant bottles that I will now be returning due to the fragrance change.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, July 2, 2019
We've updated our Original scent to provide a better freshness experience, and while we're sorry to hear that you're not the biggest fan, we're definitely letting the rest of our team know that you'd like to see changes made. We would never want to disappoint you, Dayna, so we'd be happy to help you find a new Tide favorite. Give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
Awful new "original" scent
on June 18, 2019
Posted by: MaxwellsMom
from Boise
What happened to the original scent? Please bring it back! The new original scent is terrible. Will not buy again.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, July 2, 2019
We made updates to provide a better freshness experience, so while we're sorry to hear we missed the mark for you, we're definitely letting the rest of our team know that you'd like to see changes made. In the meanwhile, we'd never want to leave you without the awesome clean that you've come to know and love, so we'd be happy to help you find a new Tide favorite. Have you tried our Mountain Spring scent? It's very similar to our old Original and we'd be happy to have you try some. Just give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
Awful Smell
on June 20, 2019
Posted by: Lisa72
from Jersey City, NJ
The new perfume you put in smells awful and nothing like original. Please change it back, or I'll be switching.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, July 2, 2019
While we're sorry to hear that you're not a fan of our freshness update, Lisa, we appreciate your honest feedback and we're letting the rest of our team know that you'd like to see some changes made to our Original scent. In the meanwhile, we would never want to leave you without the awesome Tide clean that you know and love, so we'd be happy to help you find a new favorite. We recommend checking out our Mountain Spring scent, as it's pretty similar to our old Original and we think you'd really enjoy it. We'd be happy to have you try some, just give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
New Scent is Awful
on June 21, 2019
Posted by: Unhappy94
from Maryland
After using Tide Original for 25 plus years, I am going to have to switch to a new detergent as the new scent is awful.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, July 2, 2019
We appreciate your loyalty to Tide, and we would never want to leave you disappointed. While we're sorry to hear that you're not a fan of our freshness update, rest assured we're letting our team know you'd like to see a switch back. In the meanwhile, have you tried our Mountain Spring scent? It has many similar notes to our old Original, so we think you'd really enjoy it. If you have any questions, always feel free to give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
Tide detergent odor
on June 23, 2019
Posted by: Timbo
from Dayton
My wife has been using tide for years and just lately she has noted a horrible odor on her clothes, the odor is offensive
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, July 2, 2019
While we did update our Original scent recently, you should still be getting a great burst of freshness every time you wash your clothes, so we'd like to look into this a little further, Tim. Please give us a call at (800) 879-8433 when you have the chance.
Written by a customer while visiting Tide
Customer Rating
1
Hate the new smell
on June 24, 2019
Posted by: ggjku57
from Alberta
I really hate the new smell. It is way too strong and perfumey and really overpowering. This smells cheap and gross. Change it back, or you'll be losing customers. Starting with me.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, July 2, 2019
We updated our Original to bring you a better freshness experience, so we're sorry to hear that we missed the mark. Rest assured, we're letting our team know that you'd like to see a switch back to the old Original, and in the meantime we'd be happy to help you find a new Tide favorite. We recommend checking out our Mountain Spring scent, as it has many similar notes to our previous Original and we think you'd really enjoy it. We'd be happy to have you try some, just give us a call at (800) 879-8433.
Written by a customer while visiting Tide