Customer reviews from Tide
Tide - HE Liquid Laundry Detergent, Original Scent, 100 Loads, 125 fl. oz. (12101)
Average customer rating
4.4
(2,745 Reviews)
Rating breakdown 2,745 reviews
5 Stars
2,079
4 Stars
273
3 Stars
69
2 Stars
39
1 Star
285
83%of customers recommend this product.
(
1,691 out of
2,032)
Customer Reviews for Tide - HE Liquid Laundry Detergent, Original Scent, 100 Loads, 125 fl. oz. (12101)
Customer Rating
1
hate the new scent
on June 9, 2019
Posted by: Kiki123456789
from California
The new "original scent" is WAY too overpowering! Call it something else and bring back the actual "only one" original scent.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, June 10, 2019
We very much appreciate your loyalty to Tide, Kiki, and while we're sorry to hear that you're not the biggest fan of our freshness update, we're letting the rest of our team know that you'd like to see some changes made. We would never want to disappoint you, so we'd love to help you find a new Tide favorite in the meanwhile. Have you tried our Mountain Spring scent? We think you'd love it, because it has very similar notes to our old Original and we'd be happy to have you try some on us. Just give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
New scent is too strong and unpleasant
on June 9, 2019
Posted by: MW31
from Massachusetts
I take issue that there was no change to the label indicating the scent of "Original Tide" had changed, or I would have smelled it prior to buying and not wasted my money.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, June 10, 2019
We very much appreciate your loyalty to Tide. People like you, people who love Tide and its scents, are core to our motivation and we do continuous research on how to serve them better. Inspired by what people told us in this research, societal trends and the science behind the sense of smell, we have enhanced our Original scent which now also offers longer lasting freshness experience. Rest assured that we're letting our team know that you'd like to see some changes made, but in the meanwhile we'd be happy to help you find a new favorite. Have you checked out our Mountain Spring scent? It has many notes similar to our old Original, so we think you'd really enjoy it and we'd be happy to have you try some on us. Just give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
Surprise! A new unmarked original scent!
on June 9, 2019
Posted by: NoTideNo
from Wisconsin
Seriously Overpowering odor and coats the skin when transferred to the dryer! This new formula is a floral punch in the face, and I use way less than recommended. Switching brands ASAP!
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
1
bad product
on June 10, 2019
Posted by: Rachel8247
from California
At first, I thought I put too much soap on the washer and run it a few times to get the scent out. It is a horrible scent!. I bought another one thinking I got a bad one.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, June 11, 2019
We apologize for any confusion, Rachel. We did update our Original scent in order to provide a better freshness experience, particularly on dry fabrics. While we're sorry to hear that you're not a fan, we do appreciate your honest feedback and we're sharing this with the rest of our team. In the meanwhile, have you tried our Mountain Spring scent? It has many similar notes to our old Original and we think you'd really enjoy it. Give us a call at (800) 879-8433, we'd be happy to have you try some on us.
Written by a customer while visiting Tide
Customer Rating
1
No longer "original"
on June 12, 2019
Posted by: CamH
from Seattle
Scent changed to an awful perfume aroma with absolutely no indication. 33 years of nothing but Tide Original and now I can no longer stand it! Why on earth would P&G mess with such a classic product!?
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, June 13, 2019
We very much appreciate your loyalty to Tide, Cam, and we would never want to leave you disappointed. People like you, people who love Tide and its scents, are core to our motivation and we do continuous research on how to serve them better. Inspired by what people told us in this research, societal trends and the science behind the sense of smell, we have enhanced our Original scent which now also offers longer lasting freshness experience. Rest assured that we're letting our team know that you'd like to see some changes made, but in the meanwhile we'd be happy to help you find a new favorite. Have you checked out our Mountain Spring scent? It has many notes similar to our old Original, so we think you'd really enjoy it and we'd be happy to have you try some on us. Just give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
6825833789
on June 13, 2019
Posted by: SheLo
from Texas
The new smell is to strong and make the family nauseous when I use it even when I use a lot less. I've been using for 20years and now will have to switch.
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
1
The new smell is horrible!
on June 14, 2019
Posted by: Momsmith
from Massachusetts
I thought I was going crazy! I just bought a second bottle because I thought it maybe labeled incorrectly! Smells gross! Please please bring back the "original " scent!
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, June 28, 2019
We did make an update to our Original scent, and while we're sorry to hear that we didn't hit the mark for you, know that we're letting our team know you'd like to see a few changes made to the freshness profile. We would never want to disappoint you, so we recommend checking out our Mountain Spring scent in the meanwhile. It's got a scent profile that's very similar to our previous Original, so we think that you'll really love it. Give us a call at (800) 879-8433, we'd be happy to have you try some.
Written by a customer while visiting Tide
Customer Rating
1
The new scent is unpleasent and way to strong!
on June 14, 2019
Posted by: Andy2019
from California
We are throwing this product in the garbage and changing brands after using Orignal Scent Tide for at least 30 years
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, June 28, 2019
When we updated the freshness profile of our Original scent we wanted to bring you an even better Tide experience, especially on dry clothes. We're sorry to hear that we missed the mark for you, Andy, but rest assured we're letting our team know that you'd like to see a return to our previous Original. We would never want to disappoint you after so many years of loyalty, so we'd like to help you find a new Tide favorite. Have you checked out our Mountain Spring scent? It has many similar scent notes as our previous Original and we think you'd really enjoy it. We'd be happy to have you try some, just give us a call at (800) 879-8433.
Written by a customer while visiting Tide