Customer reviews from Tide
Tide - HE Liquid Laundry Detergent, Original Scent, 100 Loads, 125 fl. oz. (12101)
Average customer rating
4.4
(2,745 Reviews)
Rating breakdown 2,745 reviews
5 Stars
2,079
4 Stars
273
3 Stars
69
2 Stars
39
1 Star
285
83%of customers recommend this product.
(
1,691 out of
2,032)
Customer Reviews for Tide - HE Liquid Laundry Detergent, Original Scent, 100 Loads, 125 fl. oz. (12101)
Customer Rating
1
BEWARE New Scent Change STINKS !
on June 3, 2019
Posted by: uclafan02
from California
It stinks! There is no LABEL indicating change formula, duping people! Assumed you did test group on this change (find new one)? You need to change back ASAP! I will be searching for new brand!
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, June 4, 2019
While we're sorry to hear that our freshness update isn't your favorite, rest assured we're letting our team know that you'd like to see some changes made to our Original scent. In the meanwhile, have you checked out our Mountain Spring scent? We think you'd really enjoy it, as it has many similar notes to our old Original and we'd be happy to have you try some on us. Just give us a call at (800) 879-8433 when you have a moment.
Written by a customer while visiting Tide
Customer Rating
1
The new scent attacks your lungs horribly
on June 3, 2019
Posted by: Anonymous
from Florida
Below zero rating. The new scent attacks your lungs horribly.
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
1
New Original Scent is WAY too Strong!!!
on June 4, 2019
Posted by: Mamalu312
from Billings Montana
I have been using Tide for years. I am so upset that the Original scent has been changed!!! I usually stock up so I am just discovering the change. So disappointed.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, June 6, 2019
While we're sorry to hear that you're not a fan of our freshness update, we do appreciate your honest feedback and rest assured we're letting our team know that you'd like to see some changes made. In the meanwhile, we recommend checking out our Mountain Spring scent, as it has many similar notes to our old Original scent, and we think you'd really enjoy it. We'd be happy to have you try some, just give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
New Scent is NOT Good
on June 5, 2019
Posted by: MollyS
from Nebraska
The new scent is not good at all. Why fix it if it is not broken??? Boo. Sadly I have to find another scent / brand.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, June 6, 2019
We very much appreciate your loyalty to Tide, Molly, and we would never want to disappoint you. People like you, people who love Tide and its scents, are core to our motivation and we do continuous research on how to serve them better. Inspired by what people told us in this research, societal trends and the science behind the sense of smell, we have enhanced our Original scent which now also offers longer lasting freshness experience. Rest assured that we're letting our team know that you'd like to see some changes made, but in the meanwhile we'd be happy to help you find a new favorite. Have you checked out our Mountain Spring scent? It has many notes similar to our old Original, so we think you'd really enjoy it and we'd be happy to have you try some on us. Just give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
Terrible for Asthma
on June 7, 2019
Posted by: RichE
from Iowa
This is borderline a health hazard to not warn people with asthma they are buying such a strong scent. My entire house smells from the two loads I washed and now I’ll have to rewash everything.
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
2
a new scent?
on June 7, 2019
Posted by: Minnie82
from Connecticut
After doing laundry with my newest bottle, I have noticed an odd smell. Tide must have changed the formula. It's really strong and hard to describe. I'm very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
1
New formulation has TOO much perfume
on June 8, 2019
Posted by: Mo47
from Illinois
I have been using Tide with a touch of Downey fabric softener for years. The new bottle that I purchased last week reeks of perfume. Where can I get my money back?
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, June 10, 2019
We did make an update to the freshness profile of our scents, Mo, and while we're sorry to hear that you're not the biggest fan, rest assured we're letting the rest of our team know that you'd like to see changes made. We would never want to leave you disappointed in the meanwhile, so give us a call at (800) 879-8433; we'd love to help you find a new Tide favorite.
Written by a customer while visiting Tide
Customer Rating
1
Did not disclose freshness update!
on June 9, 2019
Posted by: neveragain
from Thousand Oaks
The team neglected to disclose the freshness update that is causing an uproar from longtime customers. Even in the product description on this site, it doesn't mention it.
No, I would not recommend this to a friend.
Written by a customer while visiting Tide