Customer reviews from Tide
Tide - HE Liquid Laundry Detergent, Original Scent, 100 Loads, 125 fl. oz. (12101)
Average customer rating
4.4
(2,745 Reviews)
Rating breakdown 2,745 reviews
5 Stars
2,079
4 Stars
273
3 Stars
69
2 Stars
39
1 Star
285
83%of customers recommend this product.
(
1,691 out of
2,032)
Customer Reviews for Tide - HE Liquid Laundry Detergent, Original Scent, 100 Loads, 125 fl. oz. (12101)
Customer Rating
1
New "Original" Scent is Terrible
on June 2, 2019
Posted by: AB1309
from Seattle
I don't usually write reviews but this new smell is so bad! I've been using Tide for decades and will now be searching for a new brand.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, June 3, 2019
We very much appreciate your loyalty to Tide, and while we're sorry to hear that you're not the biggest fan of our freshness update, we're letting the rest of our team know that you'd like to see some changes made. We would never want to disappoint you, so we'd love to help you find a new Tide favorite in the meanwhile. Have you tried our Mountain Spring scent? We think you'd love it, because it has very similar notes to our old Original and we'd be happy to have you try some on us. Just give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
New Smell is Nasty
on June 2, 2019
Posted by: Disappointed123
from Minnesota
After decades of only using original tide, time to find a different brand. The “new” original scent smells like bathroom deodorizer...
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, June 3, 2019
While we're sorry to hear that you're not a fan of the freshness update we made to our Original scent, we do appreciate your honest feedback. Rest assured that we're letting our team know that you'd like to see some changes made. We would never want to leave you disappointed in the meanwhile, so we'd love to help you find a new Tide favorite. Have you checked out our Mountain Spring scent? It has very similar notes to our old Original, and we think you'd really like it. Give us a call at (800) 879-8433, we'd be happy to have you try some on us.
Written by a customer while visiting Tide
Customer Rating
5
I love the new original scent
on June 2, 2019
Posted by: Kay11820
from Georgia
I love the new scent! I was pleasantly surprised when I opened my new bottle. Good job, Tide!
I would recommend this to a friend!
Response from TideBy The Tide Team, June 3, 2019
We're tickled to hear that you're a fan of our awesome fresh scent, Kay!
Written by a customer while visiting Tide
Customer Rating
1
Change In Tide Original Scent
on June 3, 2019
Posted by: Matty
from Washington
The change in Tide Original scent is simply too strong. No change in the label either? Will need to return and get something else - not Tide. Just don't want to chance a different Tide scent. Sorry.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, June 4, 2019
We very much appreciate your loyalty to Tide, Matty, and we would never want to disappoint you. People like you, people who love Tide and its scents, are core to our motivation and we do continuous research on how to serve them better. Inspired by what people told us in this research, societal trends and the science behind the sense of smell, we have enhanced our Original scent which now also offers longer lasting freshness experience. Rest assured that we're letting our team know that you'd like to see some changes made. We really think you would enjoy our Mountain Spring scent, as it is very similar to our old Original and we would be happy to have you try some on us. Please give us a call at (800) 879-8433 .
Written by a customer while visiting Tide
Customer Rating
2
why does this smell so strong now?
on June 3, 2019
Posted by: AngieMR
from Cleveland, OH
The new "original" that I bought smells up the entire house NOT good. I get migraines and scent issues related to those, this new scent is so strong I have to re-wash all my clothes and sheets.
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
5
I love the new scent!
on June 3, 2019
Posted by: Sandyann
from Ohio
I really love the new scent and hope you don't change it back!
I would recommend this to a friend!
Response from TideBy The Tide Team, June 4, 2019
We're glad to hear, Sandy! Thanks for being a part of the Tide family!
Written by a customer while visiting Tide
Customer Rating
1
Why did you change the Tide Original Scent???
on June 3, 2019
Posted by: EBZ5
from Virginia
I have always used Tide "Original" but I guess I need to find something new. If you're keeping this new terrible scent, you should market it under a different name. This is not "Original".
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
1
After a lifetime, have to find a new detergent
on June 3, 2019
Posted by: KBERLYab567
from COLORADO
The new formula for the "original" Tide has changed and it smells like HORRIBLE. I am so sad our family's "scent" will now have to change. Been using Tide since I was a little girl.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, June 4, 2019
We very much appreciate your loyalty to Tide throughout the years and we would never want to disappoint you. People like you, people who love Tide and its scents, are core to our motivation and we do continuous research on how to serve them better. Inspired by what people told us in this research, societal trends and the science behind the sense of smell, we have enhanced our Original scent which now also offers longer lasting freshness experience. We're absolutely letting the rest of our team know that you'd like to see some changes made, but in the meanwhile we'd be happy to help you find a new favorite. We think you'd really enjoy our Mountain Spring scent, as it is very similar to our old Original, and we would be more than happy to have you try some on us. Just give us a call at (800) 879-8433.
Written by a customer while visiting Tide