Customer reviews from Tide
Tide - HE Liquid Laundry Detergent, Original Scent, 100 Loads, 125 fl. oz. (12101)
Average customer rating
4.4
(2,745 Reviews)
Rating breakdown 2,745 reviews
5 Stars
2,079
4 Stars
273
3 Stars
69
2 Stars
39
1 Star
285
83%of customers recommend this product.
(
1,691 out of
2,032)
Customer Reviews for Tide - HE Liquid Laundry Detergent, Original Scent, 100 Loads, 125 fl. oz. (12101)
Customer Rating
1
HATE the new scents!
on May 23, 2019
Posted by: Tiff11
from Arizona
I don’t know why anyone would want their clothes to be so strongly scented that people 10 feet away can smell them. PLEASE listen.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, May 29, 2019
While we're sorry to hear that you're not a fan of the freshness update we made to our Original scent, Tiff, we appreciate your honest feedback and rest assured we're letting the rest of our team know that you'd like to see some changes made. We'd be happy to help you find a new Tide favorite in the meanwhile, so please give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
New scent is overpowering
on May 24, 2019
Posted by: LexVirginia
from Virginia
Had to change my clothes after wearing fresh laundered clothes with the new “original “ scent. It was so overpowering and I couldn’t stand to smell myself! Must find a new brand ASAP.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, May 29, 2019
While we did update our Original scent recently to provide even more freshness, we're very sorry to hear that you've had this experience. We'd like to take a look into the bottle you used so we can see what might be going on, so please give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
HATE NEW SCENT
on May 25, 2019
Posted by: ValerieR
from BOYNTON BEACH, FL
Having such a great ORIGINAL scent, I assume you have a zillion valid reasons you changed, but as a customer we deserve a NOTICE a warning or something.
I would recommend this to a friend!
Response from TideBy The Tide Team, May 29, 2019
We appreciate your feedback, Valerie. We did change our Original scent to provide a better freshness profile, especially on wet fabrics, and while we're sorry to hear you're not a fan, rest assured we're letting the rest of our team know that you'd like to see changes made. In the meanwhile, we'd be happy to help you find a new Tide favorite. Just give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
New Scent is overpowering and awful
on May 25, 2019
Posted by: UnhappyinCA
from Oakland, CA
I don't know how you can call something original when it is nothing like the "original." This new scent is awful. I will change brands and discard the latest bottle I purchased.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, May 29, 2019
While we're sorry to hear that you're not a fan of the freshness update we made to our Original scent, rest assured we're letting our team know that you'd like to see some changes made. People like you, people who love Tide and its scents, are core to our motivation and we do continuous research on how to serve them better. In the meanwhile we recommend checking out our Mountain Spring scent, as it has many similar notes to our old Original. We'd be happy to have you try some, just give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
Horrible new scent
on May 26, 2019
Posted by: Rickyg
from Pennsylvania
The new smell is way too strong we will be switching asap
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, May 29, 2019
While we're sorry to hear that you're not a fan of our freshness update, Ricky, we do appreciate your honest feedback. Rest assured, we're letting our team know that you'd like to see changes made, but in the meantime we'd be happy to help you find a new Tide favorite. Have you tried our Mountain Spring scent? It has many similar notes to our old Original, and we think you'd really enjoy it. We'd be happy to have you give it a try, just give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
New scent is AWFUL!
on May 26, 2019
Posted by: AshleyM
from Mississippi
The new original scent is TERRIBLE! If you were going to make a change why not a completely new scent? PLEASE listen to us as customers when we say, This is NOT a good change!
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, May 29, 2019
We appreciate your honest feedback, Ashley, and while we're sorry to hear that you're not a fan of our freshness update, rest assured that we're letting our team know that you'd like to see changes made. In the meanwhile, have you tried our Mountain Spring scent? It has many similar notes to our old Original and we think you'd really enjoy it. We'd be happy to have you try some, just give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
hate the new scent
on May 26, 2019
Posted by: ndstinky
from North Dakota
Just bought a bottle, but realized after several loads that the overpowering smell really lingers. I want my clothes to smell clean, not like a flower garden.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, May 29, 2019
We're very sorry to hear that you're not a fan of our freshness update, but we appreciate your honest feedback and rest assured we're letting our team know that you'd like to see changes made to the scent profile of our Original. In the meanwhile we want to make sure that you're getting the great clean that you love, so give us a call at (800) 879-8433. We'd love to help you find a new Tide favorite.
Written by a customer while visiting Tide
Customer Rating
1
Awful scent
on May 27, 2019
Posted by: Carol43
from California
I’ll be switching ASAP to a different brand. Had a terrible night on a washed pillow case. Had to dig out a case from the laundry closet. Why change something that worked.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, May 29, 2019
We're very sorry to hear this, Carol, but we appreciate your honest feedback. People like you, people who love Tide and its scents, are core to our motivation and we do continuous research on how to serve them better. Inspired by what people told us in this research, societal trends and the science behind the sense of smell, we have enhanced Tide's scents which now also offer longer lasting freshness experience. We'd be happy to help you find a new favorite, just give us a call at (800) 879-8433.
Written by a customer while visiting Tide