Customer reviews from Tide
Tide - HE Liquid Laundry Detergent, Original Scent, 100 Loads, 125 fl. oz. (12101)
Average customer rating
4.4
(2,745 Reviews)
Rating breakdown 2,745 reviews
5 Stars
2,079
4 Stars
273
3 Stars
69
2 Stars
39
1 Star
285
83%of customers recommend this product.
(
1,691 out of
2,032)
Customer Reviews for Tide - HE Liquid Laundry Detergent, Original Scent, 100 Loads, 125 fl. oz. (12101)
Customer Rating
1
Original scent change??
on May 16, 2019
Posted by: OriginalOriginal
from New York
The new Tide scent is absolutely horrible and overpowering. After using Tide for as long as I can remember, I am going to change brands. Please bring back the original Original Tide.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, May 17, 2019
Thank you for your honest feedback, we really do appreciate it. While we're sorry to hear you're not a fan of the update we made to our Original scent, rest assured we're letting our team know that you'd like to see some changes made. In the meanwhile we recommend checking out our Mountain Spring scent, as it has many notes that we think you'll really enjoy. We'd be happy to have you try some, so give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
New Original scent is GROSS
on May 18, 2019
Posted by: KRinLA
from Los Angeles
I’ve used the original scent for 23 years as clothes smelled Tide clean. This unannounced alter makes clothes smell like an overly perfumed old woman. You’ve lost another loyal consumer!
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, May 20, 2019
While we're sorry to hear that you're not a fan of our freshness update, we do appreciate your honest feedback. People like you, people who love Tide and its scents, are core to our motivation and we do continuous research on how to serve them better. Rest assured, we're letting the rest of our team know that you'd like to see changes made. In the meanwhile, have you checked out our Mountain Spring scent? It has many similar notes to our old Original, and we'd love for you to try some. Just give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
Loyal customer HATES the new scent
on May 19, 2019
Posted by: EPNOLA
from Louisiana
I have used Tide for years. It costs more than many other brands, but I was happy to pay it. Now that the scent has changed, I can't stand it.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, May 20, 2019
We would never want to disappoint you and while we're sorry to hear that you're not a fan of our freshness update we appreciate your honest feedback. We'd love for you to try our Mountain Spring scent, as it has many similar notes to our old Original that we think you'll enjoy. Give us a call at (800) 879-8433, we'd be happy for you to try some.
Written by a customer while visiting Tide
Customer Rating
1
Why change the scent?
on May 20, 2019
Posted by: Kath7
from Texas
I have used Tide Original for years! The scent change is over powering, I will be looking for something new. Sorry Tide
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, May 21, 2019
While we're sorry to hear that you're not a fan of our freshness update, we do appreciate your honest feedback, Kath. While our intent was to bring you a better Tide experience, we're passing this along to the rest of our team. In the meanwhile, we recommend checking out our Mountain Spring scent as it has many notes that are similar to our old Original. We'd be happy to have you try some, just give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
scent change
on May 20, 2019
Posted by: sao060379
from Jacksonville, FL
Disappointed in the recent unannounced scent change. I've used Tide for over 20 years and have always loved the original Tide scent. Now I'm looking for another detergent.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, May 21, 2019
We would never want to disappoint you, and we appreciate your loyalty to Tide. We made an update to our Original scent in order to bring longer lasting freshness to your clean laundry, and while we're sorry to hear that you're not a fan, rest assured we're letting the rest of our team know that you'd like to see changes made. In the meanwhile, we'd be happy to help you find a new Tide favorite. Just give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
Scent change
on May 20, 2019
Posted by: Disappointed9876
from Minnesota
The original Tide scent change is really strong, I thought it got mixed up with the Gain one. You need to warn people when changing scents like this on something “original “
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, May 21, 2019
While we're sorry to hear that you're not a fan of the update we've made to the freshness profile of our Original scent, rest assured we're letting the rest of our team know that you'd like to see some changes made. We'd be happy to help you find a new Tide favorite in the meantime; have you checked out our Mountain Spring scent? It has very similar notes to our old Original and we think you'd really enjoy it. We'd be happy to have you try some, just give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
New scent is awful
on May 21, 2019
Posted by: Ashley84
from Virginia
The new scent is awful. It reminds me of Lysol disinfectant-which is not what I want my clothes to smell like. Bring back the actual original scent please because this is NOT IT.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, May 23, 2019
We did update our Original scent to provide a better freshness profile, and while we're sorry to hear that it isn't quite your favorite, Ashley, we do appreciate your honest feedback. People like you, people who love Tide, are core to our motivation when we make decisions like this. Rest assured, we're letting the rest of our team know that you'd like to see changes made, but in the meanwhile we'd be happy to help you find a new Tide favorite. Have you tried our Mountain Spring scent? It has many notes that are very similar to our old Original and we think you'd really enjoy it. We'd be happy to have you try some, just give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
Awful Smell!
on May 23, 2019
Posted by: Ninjette
from San Diego
The new scent is overpowering! I do not like it! We are sensitive to strong fragrances and the new smell just ruins the detergent for me. I have to rewash my clothes with something else!
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, May 29, 2019
While we're sorry to hear that you're not a fan of the freshness update we've made to our Original scent, we appreciate your honest feedback and are sharing it with the rest of our team. In the meanwhile, we recommend checking out our Mountain Spring scent, as it has many similar notes to our old Original and we think you'd really enjoy it. We'd be happy to have you try some, so please give us a call at (800) 879-8433.
Written by a customer while visiting Tide