Customer reviews from Tide
Tide - HE Liquid Laundry Detergent, Original Scent, 100 Loads, 125 fl. oz. (12101)
Average customer rating
4.4
(2,745 Reviews)
Rating breakdown 2,745 reviews
5 Stars
2,079
4 Stars
273
3 Stars
69
2 Stars
39
1 Star
285
83%of customers recommend this product.
(
1,691 out of
2,032)
Customer Reviews for Tide - HE Liquid Laundry Detergent, Original Scent, 100 Loads, 125 fl. oz. (12101)
Customer Rating
1
New scent is gross!
on November 5, 2018
Posted by: VanessaB
from Florida
The new scent/ formula change is disgusting. I will be looking for a new brand.
No, I would not recommend this to a friend.
By Response From Tide, November 6, 2018
Please know your feedback doesn’t go unnoticed, and we’ll be sharing your thoughts regarding the scent of Tide Original with our team. Please don’t hesitate to call us at (800) 879-8433 if there’s anything else we can do to help.
Written by a customer while visiting Tide
Customer Rating
1
New smell is devastating
on November 10, 2018
Posted by: Grrrrr
from Florida
I have smell migraine issues. I have used Tide all my life and now I’m looking for a new detergent. I hate visiting my mom because her whole house reeks of this smell.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, November 12, 2018
We don't want to see you go, and we're so sorry to hear that you're looking into different options! Please give us a call so we can find out more about what's going on, our number is (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
new original scent Tide stinks
on November 11, 2018
Posted by: Dref
from Chicago
I have used original Tide liquid for 15+ years. The bottle I purchased last week has a terrible smell. Instead of my clothes smelling great, they smell like a horrible perfume. Please fix it!
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, November 12, 2018
We haven't made any recent changes to our Original Scent, so we'd like to learn more about what's going on with that bottle! Could you give us a call when you have a moment? Our number is (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
Horrible New smell
on November 15, 2018
Posted by: GabbieH
from West Virginia
I have used tide original scent for at least 8 years, but after today I'm going to start using a different detergent. The new smell for tide original scent liquid detergent is just awful.
No, I would not recommend this to a friend.
By Response From Tide, November 16, 2018
Your long-time loyalty means so much to us, Gabbie, and we hate the thought of losing you. Please know your feedback doesn’t go unnoticed, as we’ll be letting our team know how you feel about our Original scent. Don’t hesitate to give us a call at (800) 879-8433 if there’s anything else we can do to help.
Written by a customer while visiting Tide
Customer Rating
1
So Disappointed.
on November 19, 2018
Posted by: Shane27
from Winter Park, FL
Did P&G change the formula? The new scent is HORRIBLE and this formula no longer seems to work as well on stains. What gives?
No, I would not recommend this to a friend.
By Response From Tide, November 19, 2018
The formula in our Original Liquid was enhanced in November 2017 to tackle tough body soils which can get caught in clothes and cause them to get dingy and smell over time. Please know your feedback and satisfaction is important to us, so we’ll be sharing your comments regarding the formula and scent with our team. We’d also like to help get you back to the great clean you’ve come to expect from our detergent. Could you please give us a call at (800) 879-8433 when you have a minute to chat?
Written by a customer while visiting Tide
Customer Rating
1
13034504223
on November 24, 2018
Posted by: 13034504223
from 13034504223
Been using Tide all my life and this new scent is terrible. Too strong and smells cheap....please go back to Tide Mountain Spring original scent
No, I would not recommend this to a friend.
By Response From Tide, November 26, 2018
We understand your disappointment, and while the formula has been updated for even better cleaning power, we’d still expect your laundry to come out smelling fresh. Please give us a call at (800) 879-8433 when you have a minute to talk. We’d like to learn a little more so we can help find the best solution for you.
Written by a customer while visiting Tide
Customer Rating
1
New Tide Original smells horrible
on November 25, 2018
Posted by: Naturegazer
from Grass Lake
I have been using Tide Original for at least 20 years. That is going to change with my next purchase! Neither my husband nor I can stand the new scent. It smells like bad cheap perfume!
No, I would not recommend this to a friend.
By Response From Tide, November 26, 2018
Your long-time loyalty means the world to us, and we hate the thought of losing you! While our Original formula was re-engineered to clean even more by tackling tough body soils in November 2017, you should still be getting the fresh scent you love. Could you please give us a call at (800) 879-8433 when you have a minute to chat? We’d like to see how we can help you further.
Written by a customer while visiting Tide
Customer Rating
1
NEW FORMULA SMELL CHANGE - LOSING CUSTOMERS
on December 1, 2018
Posted by: NoLongerACustomerOfTide
from Phoenix, AZ
YOUR NEW FORMULA AND SMELL MADE MY CLOTHES AND TOWELS STINK SO DISGUSTINGLY BAD like MILDEW AND MOLD. So bad I had to toss them. GOODBYE Tide.
No, I would not recommend this to a friend.
By Response From Tide, December 3, 2018
We'd hate to see you go! Our formula should still be providing the fresh scent you love, and we'd like to look into this further. When you can, please call us at (800) 879-8433.
Written by a customer while visiting Tide