Customer reviews from Tide
Tide - HE Liquid Laundry Detergent, Original Scent, 100 Loads, 125 fl. oz. (12101)
Average customer rating
4.4
(2,726 Reviews)
Rating breakdown 2,726 reviews
5 Stars
2,063
4 Stars
270
3 Stars
69
2 Stars
39
1 Star
285
83%of customers recommend this product.
(
1,691 out of
2,032)
Customer Reviews for Tide - HE Liquid Laundry Detergent, Original Scent, 100 Loads, 125 fl. oz. (12101)
Customer Rating
1
Original NOT Original anymore.
on October 31, 2014
Posted by: nullsetzero
from NC
Original Tide liquid was the only scented detergent I could use that I wasn't allergic to. This is no longer the case. I have used Tide exclusively for ~15 years without issue. Now, the smell is overbearing and I'm allergic to whatever perfumes/chemicals used in the new formulation. You just lost a long time, loyal customer. Thanks for the rash.
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager, Consumer Care, November 6, 2014
We're so sorry that you've had some type of reaction to our scent change. It's not something we expect and we hope that everything is okay. We have changed our scent and we're so sorry that it didn't work out for you. We have moved our former Original to our Mountain Spring and we hope that this solves your issues. Please give us a call at 1-855-236-3353 if you have any further trouble. Thank you!
Written by a customer while visiting Tide
Customer Rating
1
Disgusting
on November 1, 2014
Posted by: Shoquesha
from None of yo bines
I hate this stupid new original scent.I would rather take out the trash than to smell this (trash).If you decide to buy this make sure your nose is dead.Brig back og tide if you know what im saying
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
3
Original scent change!
on November 1, 2014
Posted by: ReneTx
from Texas
P&G you've done it again. First you changed the original scent of Downy a few years back and now you've changed the original scent of Tide. Why change a good thing? Why not just come out with a new scent instead of changing a classic? Since y'all probably won't change the scent back like Downy hasn't switched back even after losing many long time customers, I have an idea. Why not come out with a Tide and Downy classic scent? For those of us who never thought the scents needed to be changed in the first place. I'll still buy other Tide scents and other P&G detergents, ONLY because all other detergent brands smell like glass cleaner to me. But I'm not happy about the scent change and I think it says a lot about what Tide and P&G think of their customer's full satisfaction.
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
5
So in love! Wish I would have tried sooner!
on November 3, 2014
Posted by: babylove14
from Eugene, OR
My husband and I sent our at the time 2 month old son to his grandparents house one night so we could have a break from the baby. The next day when the grandparent's brought baby home they told us they had done his laundry. After they left I got into the diaper bag to put his clothes away to find that the laundry my husband's mom had washed smelled AMAZING! We asked her what she used and she told us Tide and Downy. My (now) 4 1/2 month old loves it (always has) and I swear he sleeps better with his clothes washed in Tide! Sounds crazy, I know! We'll never use anything but Tide again!
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
1
Does Tide Understand?
on November 7, 2014
Posted by: SunshineGirl
from Orlando, Fl
I'm not sure why but Tide keeps suggesting to use the Mountain Spring scent if we don't like the awful new "original" scent. Nice suggestion but does Tide understand that if you have a HE washer you must use HE detergent? Hello-- they do not make the powder in HE in mountain spring and they supposedly make it in the liquid but I can not find it anywhere in stores or on the internet. If the liquid is really available please tell me where, I've already tried the product locator and it turned up nothing.
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager, Consumer Care, December 3, 2014
Hi SunshineGirl! We understand your frustration and have new information that Mountain Spring is only available in regular and not in HE. We're so sorry for any confusion here. We do offer a variety of scents available in our Tide Plus Collection. We hope you'll give one of them a try. If you would like help in finding the right Tide for you, please give us a call at 1-855-236-3353. Thanks!
Written by a customer while visiting Tide
Customer Rating
3
What's going on with the scents?
on March 21, 2015
Posted by: AdamVA
from Arlington, VA
You changed the Original scent, and it's horrible, just like everyone here has pointed out. Then you told us to buy the updated Mountain Spring scent, which does smell like the original Original. And now that's gone. What's up P&G? I'm not sure who you're testing your scents with, but perhaps its time to start sampling the general public. Most of your scents are terrible. If it weren't for the fact that Tide performs better than most other detergents on the market, I'd be dumping you altogether. I've switched to Free & Gentle; honestly, though, I like a little bit of fresh (not nauseating) scent when I do laundry, and it's disappointing you keep missing the mark there.
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
1
Bring back the REALLY original scent
on March 27, 2015
Posted by: Tishel
from Reading PA
I was a loyal Tide user until Acti lift was added to the product several years ago. That is when the scent first changed for the worse. It has never been the same since. It also does not clean as well, especially on whites. I switched to another brand not made by P&G but every so often try Tide again. I am very disappointed. You say you base your changes on consumer research. The consumer response based on these reviews should tell you something. No one seems to like any of Tides scents now. Please go back to the old, old original scent.
No, I would not recommend this to a friend.
By Response From Tide, March 30, 2015
We’re sorry that you were disappointed with our Tide detergent. Our Tide with Acti-Lift was designed with ingredients to help provide deep cleaning, break up stains and provide a whiteness boost. This isn’t the experience we want you to have and we take your feedback to heart. We’d like to help further, please give us a call at 1-855-236-3353 when you are able. Lisa, Tide Team
Written by a customer while visiting Tide
Customer Rating
5
Finally something I can depend on!
on April 25, 2015
Posted by: mbrking
from Phoenix
Loved this HEturbo clean liquid. Didnt have to use alot to know its doing its job, definitely will purchase.
Written by a customer while visiting Tide