Customer reviews from Tide
Tide - HE Liquid Laundry Detergent, Original Scent, 100 Loads, 125 fl. oz. (12101)
Average customer rating
4.4
(2,726 Reviews)
Rating breakdown 2,726 reviews
5 Stars
2,063
4 Stars
270
3 Stars
69
2 Stars
39
1 Star
285
83%of customers recommend this product.
(
1,691 out of
2,032)
Customer Reviews for Tide - HE Liquid Laundry Detergent, Original Scent, 100 Loads, 125 fl. oz. (12101)
Customer Rating
4
Scent Change
on October 13, 2014
Posted by: Washer0102
from Vermont
I have been a Tide Original customer for over 20 years. I can not believe they changed the scent. I can't even wear the clothes I've washed! You've lost a loyal customer P&G.
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
3
Disappointed by scent change!
on October 19, 2014
Posted by: Joey1635
from Erie, PA
I would like to know how you can change the scent of your "original" detergent, your flagship scent and still call it original scent without any type of label change to the bottle. The new scent in the Tide original bottle is absolutely horrid. You had a great thing going with the "original" scent why mess with it? Seriously debating switching from Tide. You need to get that new stuff off store shelves and bring back the original scent, in order to keep customers.
I would recommend this to a friend!
Response from TideBy Fabric Care Community Manager, Consumer Care, November 6, 2014
We're sorry to hear that we've disappointed you with our most recent scent change. We have made this change based on consumer research, but we understand that it might not be for everyone. You can find our former Original scent as Mountain Spring now. Give it a try and let us know what you think. Thank you!
Written by a customer while visiting Tide
Customer Rating
1
NEW SCENT?!?!?!!?
on October 20, 2014
Posted by: Smellypants
from PDX,OR
OMG, the new scent is driving me crazy!!! I've spent all day at work wondering what the heck this horrible smell is only to realize it's my pants!!! I did not wash my own laundry this time and was in a rush to get ready for work so I didn't notice when I put them on. After going online and discovering that several people are not happy about this change, I'd like to add my name to the list of people who will not be buying your product until you change it back!!!
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager, Consumer Care, November 6, 2014
Hi there! We're sorry if we took you by surprise with our scent change and we understand that one scent isn't for everyone. That's why we have kept our former Original scent as our new Mountain Spring. We hope this solves your problems. Thank you!
Written by a customer while visiting Tide
Customer Rating
1
Original Scent Change
on October 25, 2014
Posted by: andirae
from MI
I have been using only Tide for 30 some years. I was shocked when I washed a load with my newest bottle and found the scent had changed. I dried the clothing hoping the scent would tone down. It didn't. It is a strong perfume smell that no one in my family likes. I had to rewash clothes in another brands unscented to remove the smell. Why Tide? Don't call it your 'original scent' because its not. Label it appropriately and please bring back the original Original scent. No longer a Tide consumer until this changes.
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager, Consumer Care, November 6, 2014
Hi there, Andi. We're so sorry to hear that you're unhappy with our change. We understand that one scent does not fit all. That's why we have moved our former Original scent to our Mountain Spring. We hope you'll give it a try. Thank you for your feedback!
Written by a customer while visiting Tide
Customer Rating
1
Why did you change the Original scent?
on October 26, 2014
Posted by: JoeDC
from Washington, DC
The new scent is horrible. Doesn't even smell like Tide. For as long as I've been doing laundry, I've been using Tide Original. Not anymore. You've lost a once-loyal customer.
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager, Consumer Care, November 6, 2014
We're sorry to hear this, Joe! We understand that the new scent isn't for everyone, but our consumer research has proven that the new scent is based on consumer desire. We have many other great scents including our former Original which is now Mountain Spring. We hope you can find another Tide you love. Thanks!
Written by a customer while visiting Tide
Customer Rating
1
Changing laundry detergents!
on October 27, 2014
Posted by: Macy
from Burlington, wi
Got an allergic rash from tides new scent! Sorry, but after years of using tide, I will now change to non-tide products!
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager, Consumer Care , November 6, 2014
We're sorry to hear this Macy! We hope you're okay. Please see a doctor if this was something serious. We don't expect our scent change to cause a reaction, however, we are so sorry that it has happened to you. If you're looking for a milder detergent, please try our Free & Gentle. It's free of dyes and perfumes. Let us know what you think. Thanks!
Written by a customer while visiting Tide
Customer Rating
2
The New Scent Stinks
on October 27, 2014
Posted by: Brehsu
from IN
I've been a long time user of Tide original and they've recently changed the scent for the worst. Now instead of smelling fresh and clean it smells like a heavy nauseating perfume. Until it gets changed back I will be looking elsewhere.
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager , Consumer Care, November 6, 2014
We're disappointed to hear that you're not happy with our new scent! We have made this change based on consumer desire, however, and we understand that one scent does not fit all. Please try out Mountain Spring--which contains our former Original Scent--or one of our great Tide Plus detergents. We hope you find something new to love. Thanks!
Written by a customer while visiting Tide
Customer Rating
3
horrible smell
on October 29, 2014
Posted by: acse
I used to love tide. I have used it for years. I used to work as a nurse, and tide could get anything, and I mean anything out. and now with four kids, it works great on the stains they get on their clothes. my favorite thing about tide, though, was the smell. I loved it! but now, the new scent makes me want to find a new detergent. the flowery smell gives me a headache. bring back the old smell!!!!
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager, Consumer Care, November 6, 2014
We're sorry that you're unhappy with our new scent! We understand and have lots of other great detergents that you may love. We hope you'll give them a try. Our new Mountain Spring actually contains our former Original. We hope you'll stick with us. Thanks!
Written by a customer while visiting Tide