Customer reviews from Tide
Tide - HE Liquid Laundry Detergent, Original Scent, 100 Loads, 125 fl. oz. (12101)
Average customer rating
4.4
(2,784 Reviews)
Rating breakdown 2,784 reviews
5 Stars
2,113
4 Stars
278
3 Stars
69
2 Stars
39
1 Star
285
83%of customers recommend this product.
(
1,691 out of
2,032)
Customer Reviews for Tide - HE Liquid Laundry Detergent, Original Scent, 100 Loads, 125 fl. oz. (12101)
Customer Rating
1
Plastic bottle?
on January 15, 2023
Posted by: Esther Wanning
I liked the sound of High Efficiency but when I saw the look I was done: Plastic bottle. Certainly, you know, recycling of such bottles is a joke. Boxes with powder make much more sense; you get more for the volume without the plastic. I see you have goals for sustainability, but they remain goals. Despite goals, you don't admit what is going into the wastewater now. No, no Tide for me.
Pros: Price, Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Aizaz Khalid, The Tide Team, January 17, 2023
We're sorry to hear that you feel this way, Esther, since a lot of thought does go into our products. Our Tide bottles are recyclable, and are made with at least 25% post-consumer recycled plastic. Our parent company, P&G, agrees that we must be part of the solution to reduce plastic waste, and today nearly 90% of our packaging is recyclable; our newly announced goals call for packaging that is 100% recyclable or reusable across our leadership brands by 2030. We'll be sure to share your comments with our team, and please know that you're always welcome to give us a call at (800) 879-8433 if there's ever anything more we can assist you with.
Written by a customer while visiting Tide
Customer Rating
1
New “original” scent is awful
on January 17, 2023
Posted by: Outrageous
I’ve used this my entire life and now I’m itchy and the smell is horrible. I even made my boyfriend (now my husband) change his laundry detergent to the original scent years ago. I’ll have to find a new brand now.
Pros: Price
Cons: Smell
No, I would not recommend this to a friend.
Response from TideBy Aizaz Khalid, The Tide Team, January 19, 2023
Please know, there's nothing more important to us than your comfort and safety. Reading your review makes us sad, as we've not made any changes to Tide Liquid Laundry Detergent, Original fragrance since April 2019. Our Safety Team assures us that, when you use Tide Liquid as directed, you should have nothing but smiles at the effective clean you're seeing. We hope you'll give us a call, and share more with us about this experience, so we can give you the help you need. Dial 1 (800) 879-8433, any day of the week. We're here from 9 AM to 6PM, EST during the week. On the weekends, we're answering calls from 9 AM to 5:30 PM, EST.
Written by a customer while visiting Tide
Customer Rating
5
Original Tide color change
on February 9, 2023
Posted by: Bonnie5353
Why did original tide change from blue to green? I’m allergic to a lot of things. I never change detergents for that reason. How do I get the blue original tide?
Pros: Price, Satisfaction, Smell
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
4
Original Scent.
on February 22, 2023
Posted by: TNT30
I wasn't a original tide user. I used tide with downy. One day a co-worker and I were working on a project and I noticed how fresh her clothes smelled! I asked her what type of detergent she uses which was tide original. I didn't remember tide smelling like that and I loved it! I did research and found the scent changed in 2019! I switched from tide with downy which smells wonderful to tide original just because I love the smell of it.
Pros: Price, Satisfaction, Smell
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
1
"Original"??? Scent
on March 4, 2023
Posted by: Carolyn25
Can you really change the scent and still call it "original"?
The scent is different, the color is different, and the liquid is thinner.
If the scent changed in 2019 it finally caught up here in NJ.
I do not like the smell as my clothes are washing or the smell it leaves on my clothes and towels. I'm not sure I'll be able to suffer through the rest of the bottle.
Boooo!! to Tide
Cons: Price, Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Aizaz Khalid, Fabric, March 8, 2023
We appreciate you taking the time to share your thoughts with us. If you are looking for the Tide Original scent, we recommend checking out our Tide Mountain Spring. We value your feedback, and would like to hear more. When you can please feel free to give us a call at (800) 879-8433 and let's see how we can further assist you!
Written by a customer while visiting Tide
Customer Rating
2
Why is ‘Original’ no longer original?
on March 25, 2023
Posted by: Lilly56
As many reviewers have noted, I don’t understand why the scent of Tide ‘original’ changed. My family used Tide all of my life and as an adult I have also used it (30 years). How can you change the scent and still call it ‘original?’ It doesn’t smell as good and now has me considering changing detergents for the first time in my life. When have a good product, why change it?
Pros: Price, Satisfaction
Cons: Smell
I would recommend this to a friend!
Response from TideBy Aizaz Khalid, The Tide Team, March 29, 2023
We appreciate having you a part of our Tide family for so long, and thank you for sharing your feedback. A lot of research, and consumer feedback is taken into account to create products we believe everyone would love. If you are looking for the Tide Original scent we recommend trying our Tide Mountain Spring, as it is similar in scent. Your comments are greatly appreciated, and if you would like to share more with us, please feel free to give us a call at (800) 879-8433 (9:00AM-6:00PM CST).
Written by a customer while visiting Tide
Customer Rating
1
“New Original Scent” —Really?!??!!
on April 26, 2023
Posted by: Broken Trust
The scent is disgusting. I’ve used Tide original scent my whole life, as did my mother before me! The Mountain Spring scent is NOT a replacement for the old original scent, as your team keeps suggesting. I bought Tide unscented to try to get a decent load of clean laundry despite the lack of the old original scent. No no nope not good enough to stick with it. I’m incredibly disappointed!!! If you ever decide to bring back the REAL Original Scent, please invest in a PSA to let us know!
Pros: Price
Cons: Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Aizaz Khalid, The Tide Team, April 26, 2023
Thank you for sharing your feedback with us. Please know our team performs a lot of research, and take in consumer comments to create products we believe consumers will love. We also understand that everybody has difference preference, and appreciate you sharing your thoughts with us. We truly value your feedback, and would love to hear more. If you would like to share please feel free to give us a call at (800) 879-8433 (9:00AM-6:00PM CST).
Written by a customer while visiting Tide
Customer Rating
1
Change to Original Scent Smells HORRIBLE
on April 29, 2023
Posted by: Porder77
My grandma used Tide original, my mother used Tide original, and I am 64 y.o. and have used Tide original all my life. I understand that the times we live in push businesses to “new and improve” and that’s awesome. Why couldn’t you have left the Original scent and just added another scent to your line? I take strong issue with the fact that you changed the scent and still call it by the same name - Original - which hits my “deceptive button” pretty hard. I’ll be returning mine and unfortunately will have to look at competitors products which irritates me.
Laundry detergent was always a “no brainer” for me and that is no longer true.
I wish you the best and if you ever change it back I hope I hear about it.
Laundry detergent was always a “no brainer” for me and that is no longer true.
I wish you the best and if you ever change it back I hope I hear about it.
Pros: Price, Satisfaction
Cons: Smell
No, I would not recommend this to a friend.
Response from TideBy Aizaz Khalid, Tide, May 5, 2023
Your feedback is greatly appreciated, Porder77, especially since you and your family have been such loyal fans of ours for all these years. If you wouldn't mind calling us at (800) 879-8433, we'd like to gather a little more information about your Tide bottle to share with our Quality Assurance Team and also would be glad to help you!
Written by a customer while visiting Tide