Customer reviews from Tide
Tide - HE Liquid Laundry Detergent, Original Scent, 100 Loads, 125 fl. oz. (12101)
Average customer rating
4.4
(2,784 Reviews)
Rating breakdown 2,784 reviews
5 Stars
2,113
4 Stars
278
3 Stars
69
2 Stars
39
1 Star
285
83%of customers recommend this product.
(
1,691 out of
2,032)
Customer Reviews for Tide - HE Liquid Laundry Detergent, Original Scent, 100 Loads, 125 fl. oz. (12101)
Customer Rating
1
Covered in a rash
on August 14, 2022
Posted by: Sjov
I have always stuck with Tide original because I know I am not allergic to it. I recently got a new jug of Tide. A few days ago I started to get hives all over my body. It has taken days to figure out why. I was changing and noticed that my clothes smelled stronger than normal so I went and checked the new bottle and sure enough the scent was different. I pulled out old clothes not washed with new Tide and so far no hives. I am now trying new products in hopes of finding one I am not allergic to.
So sad and very uncomfortable!
Cons: Price, Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Aizaz Khalid, The Tide Team, August 16, 2022
There is nothing more important to us than your safety and comfort, Sjov, and we're so sad to learn you've had this experience. While we did change the scent of Original Tide in 2019, we assure you all detergents are thoroughly evaluated to be safe when used as directed. We encourage you to stop using this bottle and give us a call soon, we'd be happy to help as best we can. Our phone number is 1 (800) 879-8433, and we're available from 9 AM to 6 PM, EST Monday through Friday. You can also catch us on Saturdays and Sundays from 9 AM to 5:30 PM, EST. We hope to talk with you soon.
Written by a customer while visiting Tide
Customer Rating
1
Perfumed to H
on August 22, 2022
Posted by: NotoORIGINAL
Used original Tide for 20 years, my mother used it, but no more. Had to re-wash my clothes, took it back to the store. can't say enough how bad this smell hit me. I washed sheets and pillow cases but my eyes itched after laying on my pillow. Yes up in the night to change bedding. And heck no will not buy Tide free after this...if that's what your Tide marketing department is planning!!
Cons: Price, Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Aizaz Khalid, The Tide Team, August 24, 2022
Your family's many years of loyalty are appreciated, and we're truly sorry you found the fragrance unpleasant and experienced itchy eyes. A lot of research precedes any change to our products, and we continually strive to offer products that our consumers will love. We offer a variety of versions for the varied needs and preferences of our consumers, and hate that your last Tide purchase let you down. We take your report seriously, and would like to learn more details for our Product Safety Team. Please give us a call at 1-800-879-8433.
Written by a customer while visiting Tide
Customer Rating
1
Changed Formula
on August 24, 2022
Posted by: Kschwade07
I recently bought the "new" Tide Original. The smell is nice, but too strong. Now after wearing my clothes, I'm covered in hives. This new formula is not good and Tide should go back to the original original formula. So sad.
Cons: Price, Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Aizaz Khalid, Tide, August 26, 2022
Thanks for sharing your feedback. Your loyalty to Tide Original is truly appreciated, and we're very sorry to learn about your recent experience with our flagship product. Please know that consumer safety is our top priority. All our products are thoroughly evaluated to ensure their safety and quality when used as directed, so your report will definitely be passed along to our Safety and Quality Teams to make them aware. We hope your hives clear up completely, and soon!
In place of Tide Original Liquid, you might want to give Tide Mountain Spring Liquid or Clean Breeze Powder a try. Either of these, we believe, will match the Tide Original scent updated three years ago. Here's a link to our website where you can learn more about them and find retailers: http://spr.ly/6427MGbfZ.
So that our teams can get a fuller report on your product, and we can determine compensation for you, please call us at (800) 879-8433.
In place of Tide Original Liquid, you might want to give Tide Mountain Spring Liquid or Clean Breeze Powder a try. Either of these, we believe, will match the Tide Original scent updated three years ago. Here's a link to our website where you can learn more about them and find retailers: http://spr.ly/6427MGbfZ.
So that our teams can get a fuller report on your product, and we can determine compensation for you, please call us at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
5
Great smell and cleaning power
on August 28, 2022
Posted by: Kevin23
[This review was collected as part of a promotion.] All of my life, I have purchased the cheapest brand detergents. Until recently, I tried Tide. WOW! What a product. Worth every penny. The scent alone is rich and fresh. And the smell stays with clothes days after the wash. Cleaning power is amazing as well. In the long run, it's not much more expensive than the cheap brand I was buying---if you factor that you use a lot less of this product (1 bar on the cap), saves you time in re-washing or manual scrubbing, and the fact that this will make your clothes last longer.
Pros: Price, Satisfaction, Smell
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
1
Tide used to be a staple in our home
on September 2, 2022
Posted by: Anonymous
Grew up with Tide, served in the Air Force with Tide, moved across the country and Tide was always a scent that felt like home. It was a clean not overpowering fragrance that has been like a comfort I and then we relied on, but no more. Tide has changed, it’s not right. The first one I got home, I smelled it and returned it because I thought it was bad, then I just thought I was going nuts, now I see from other reviews it’s just changed. What a bummer, no longer with I be buying Tide.
Cons: Price, Satisfaction, Smell
I would recommend this to a friend!
Response from TideBy Aizaz Khalid, The Tide Team, September 7, 2022
We never want to disappoint a long term Tide user, especially one who equates Tide with home. We appreciate your input and will share your feedback on the new scent with our teams. If you have any questions, or if we can help you further with this, please feel free to call us at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
2
Smell is Problematic
on September 11, 2022
Posted by: Shellie78
I thought I'd accidentally grabbed the wrong bottle of Tide. I've lived a life of horrible allergies so I've had to be selective in soaps and detergents for years. After using this new bottle of Tide, I was up all night with the sweet smell and had an allergic reaction. I wish I knew this was going to be changed before investing in the cost of a large liquid bottle and washing all my sheets and clothes in it. Why change a good thing?
Pros: Price
Cons: Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Aizaz Khalid, The Tide Team, September 12, 2022
Thank you, so much, Shellie, for sharing your experience with your recent Tide Liquid. Please know, there's absolutely nothing more important to us than your comfort and safety; learning you were bothered by the scent and allergies after using it in your laundry makes us so very sad. We hope you're feeling better now, and would like to see what we can do to help more; please, give us a call when you've got a moment. We're by our phones everyday, from 9 AM to 6 PM, EST, Mondays through Fridays, and until 5:30 PM on Saturday and Sundays. Just call 1 (800) 879-8433; we hope to talk with you soon.
Written by a customer while visiting Tide
Customer Rating
1
Stinks now
on October 1, 2022
Posted by: Disappointed5555
The new smell is nauseating. Obviously the market research wasn’t accurate as so many people hate the new smell. So why won’t you change it back? What are you doing proctor and gamble? Why change something that was great as is and make it terrible? You lost a customer for good. Something is very wrong with your marketing research and quality depts.
Cons: Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Aizaz Khalid, The Tide Team, October 4, 2022
We're very sorry you had this experience with the scent of Tide. We want you to know that we've put our product through lots of testing to make sure it's safe to use as directed; and while we know that scent preferences are very personal, we'll make certain to let our teams know how you feel. If you have any questions, or if we can help in any way please give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
tide fragrance
on October 15, 2022
Posted by: JannPortland
The fragrance is objectively overpowering. Even after washing clothes 3 times, the smell lingered in clothing and gave my family a headache.
Pros: Price
Cons: Smell
No, I would not recommend this to a friend.
Response from TideBy Aizaz Khalid, The Tide Team, October 17, 2022
Please know, Jann, your comfort and safety is our highest priority, all your family should enjoy clean, fresh smelling clothes, no headaches involved. Our Safety Team assures us, Tide is safe to use as directed and shouldn't lead to the situation you've described. We truly hope you give us a call, so we can look further into this, we want to make sure you're feeling alright. We're at our phones every day of the week, 9 AM to 6 PM, EST on weekdays and until 5:30 PM, EST on weekends. Dial 1 (800) 879-8433, we hope to talk with you soon.
Written by a customer while visiting Tide