Customer reviews from Tide
Tide - HE Liquid Laundry Detergent, Original Scent, 100 Loads, 125 fl. oz. (12101)
Average customer rating
4.4
(2,719 Reviews)
Rating breakdown 2,719 reviews
5 Stars
2,056
4 Stars
270
3 Stars
69
2 Stars
39
1 Star
285
83%of customers recommend this product.
(
1,691 out of
2,032)
Customer Reviews for Tide - HE Liquid Laundry Detergent, Original Scent, 100 Loads, 125 fl. oz. (12101)
Customer Rating
1
smell changed
on September 23, 2014
Posted by: Jenn9283
from United States
The fragrance on the original tide was the reason I used it, and it seems to have changed! I want the old scent back, and have changed laundry detergent brands because of the new smell.
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager, Consumer Care, October 6, 2014
Jenn, we're so sorry to hear that you aren't happy with our new Original scent. But we think we may have a solution. Our former Original scent that you know and love inspired our brand new Mountain Spring scent. We hope you'll give it a try. Let us know what you think!
Written by a customer while visiting Tide
Customer Rating
1
New fragrance is terrible
on September 26, 2014
Posted by: zroger73
from Kilgore, Texas
I've used Tide Original liquid for years. Following my first use of the "new" scent (which I was initially unaware had changed), I thought my washer was broken and didn't complete the rinse cycle. The smell was overpowering - like an old lady's stale perfume left over from World War I. I emailed Tide and received this response:
"Our Tide Original and Tide Mountain Spring liquid laundry detergents were upgraded to new and improved scents that still provide a great smell of clean.
Our ‘new’ Tide Original liquid laundry detergent’s scent provides an improved scent experience.
Tide Original liquid laundry detergent’s scent now matches Tide Original powder laundry detergent’s scent.
If you prefer the fragrance from your previous Tide Original, we suggest Tide Mountain Spring liquid laundry detergent as it now contains the ‘old’ Tide Original fragrance.
Tide Mountain Spring liquid laundry detergent’s scent now matches Tide Mountain Spring powder laundry detergent’s scent."
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
1
SCENT CHANGED
on September 26, 2014
Posted by: lbyrnes
from Toledo OH
The scent of Mountain Spring Tide has changed and it is TERRIBLE NOW. I have been a loyal customer for many years -- only buying the Mountain Spring scent Tide and willing to pay more than for other brands. However, the scent has changed since July 2014 and it is now TERRIBLE. I can't stand it and will no longer purchase TIDE at all.
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager, Consumer Care, October 6, 2014
We have indeed changed our Mountain Spring detergent and we are so sorry to hear that it isn't to your liking! We have a great new Original scent that you may enjoy along with a wide range of Tide Plus products. We hope you'll give one of these great alternatives and we thank you for being loyal to us all these years!
Written by a customer while visiting Tide
Customer Rating
2
What happened?!?!?!?!?
on September 28, 2014
Posted by: Tamara
from Arlington, WA
PLEASE bring back the original scent of the Original Tide. It was one of the main reasons I'd spend so much money on laundry detergent! I loved it so much and miss my clothes smelling so fresh! I don't like the new scent, and don't understand why it was changed. Please change it back!!!!!!
Thank you!
Thank you!
I would recommend this to a friend!
Response from TideBy Fabric Care Community Manager, Consumer Care, October 6, 2014
Tamara, we're so sorry that we've disappointed you with our Original scent change. If you would enjoy the former Original scent, you can find something quite similar to it with our new Mountain Spring. Give it a try and let us know what you think!
Written by a customer while visiting Tide
Customer Rating
1
Bring Back the Original Scent!
on October 1, 2014
Posted by: JayLynn
from Batavia, IL
How can you change the scent of Tide HE Original? That would make it NOT "original" anymore. The new scent is awful and smells like bad perfume. Your customer service answer was to buy Mountain Spring instead because that has now become the original scent but you don't sell it in HE formula! What a laundry disaster!
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
4
Please bring back the Original Original Scent
on October 6, 2014
Posted by: JessT
from Chicago, IL
After being disappointed in the April Fresh Downy + Tide HE scent change, I went back to the original scent - the one signature smell that keeps Tide's brand recognition and customer loyalty. The new scent is not worth the price tag and I expect people to make the brand switchover unless they reinstate the Tide smell we grew up loving. The new odor is perfume like and unfamiliar, which is a no no in today's economy. Please listen to your customer's and switch back. Many thanks.
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
3
What happened?
on October 7, 2014
Posted by: a2kind
from Madison, WI
I was so disappointed when I bought a bottle of "original" Tide and realized the smell had been changed! I've always loved how well Tide cleaned my clothes and the smell was even better. I no longer buy it due to the new scent. Please consider changing it back. If you want to create another new scent, you can call it something else.
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager, Consumer Care, November 6, 2014
We're so sorry that you're not a fan of our new Original scent. We have made this change based on consumer desire, but we understand that we cannot please everyone with a scent change. You can find the former Original scent in our new Mountain Spring. We hope you'll give it a try!
Written by a customer while visiting Tide
Customer Rating
1
Why did they change 'my tide'??!
on October 11, 2014
Posted by: Nissa
from Nj
For decades Tide Original Scent was the only detergent that did not aggravate my sensitive skin allergies...now that you have changed it, I can no longer use it as it now causes my skin allergy symptoms to flare up, and I also greatly dislike the new fragrance. I am now forced to hunt down a replacement detergent. Please bring back the old formula and fragrance!
Sincerely,
Nissa
Sincerely,
Nissa
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager, Consumer Care, November 6, 2014
We're sorry to hear that you're unhappy with our most recent change to Tide Original! We did not expect the change to cause any kind of allergic reactions and we hope that you're okay! You can find the former Original scent in our Mountain Spring. We hope you'll give it a try!
Written by a customer while visiting Tide