Customer reviews from fellowes.com
Fellowes - Microshred 60MC 10-Sheet Micro-Cut Shredder (4921002) - Black
Average customer rating
4.6
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
22
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
2
89%of customers recommend this product.
(
24 out of
27)
Customer Reviews for Fellowes - Microshred 60MC 10-Sheet Micro-Cut Shredder (4921002) - Black
Customer Rating
5
Easy to use--so far great!!!!
on July 13, 2021
Posted by: Pirate
Detailed instructions, easy to use. Micro cutting the best. Very quiet! To empty basket is easy, Smooth removal, do not have to pull hard to remove basket.
Pros: Jam Resistance, Mess Reduction, Quality Construction, Quiet Operation, Safety Features, Secure Cut Size, Service Guarantee, Sheet Capacity, Shreds Credit Cards, Staples and CDs, Warranty
I would recommend this to a friend!
Response from fellowes.comBy CM, CS, July 14, 2021
Thank you for taking the time to post your review, Pirate! We really appreciate receiving this feedback and reading about your positive experience! Thank you for choosing Fellowes!
Written by a customer while visiting fellowes.com
Customer Rating
5
Best Peper Shredder at Reasonable Price
on August 10, 2021
Posted by: Natural101
[This review was collected as part of a promotion.] This is the best shredder at reasonable price. It provides the most security against documents theft as it shreds in micro size that nobody can access the information. I had to replace the same one as the one of the wheels of the stand found broken but I had the Asurion extended warranty, so I got all my purchased price back and I purchased the same model 60 MC CRC 49210 again. It's a very compact machine and takes extraordinarily little space. Durable and very efficient.
Pros: Mess Reduction, Quality Construction, Quiet Operation, Secure Cut Size, Service Guarantee, Sheet Capacity, Shreds Credit Cards, Staples and CDs, Warranty
Cons: wheel posts need sturdiness
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
1
Jams every other time
on August 14, 2021
Posted by: unhappy211
I am so disappointed in this shredder. Barely shreds 6 pages at a time let alone 10. Constantly jams. Incredibly loud - just a disaster. I called support but nothing changed. Would not purchase again and wish I had this review before even considering the Fellowes shredder.
Cons: Jam Resistance, Quiet Operation, Service Guarantee, Sheet Capacity, Warranty
No, I would not recommend this to a friend.
Response from fellowes.comBy CM, CS, August 19, 2021
Hi unhappy211. We are sorry your unit is not working as it should be. It appears you called regarding a run on issue - which was resolved by cleaning the auto sensors. All cross-cut shredders require oil for peak performance. If not oiled, a machine may experience diminished sheet capacity, intrusive noise when shredding and could ultimately stop running. To avoid these problems, we recommend you oil your shredder each time you empty your waste bin (i.e. Fellowes oil #35250). This should resolve the issue you are having, but if it does not, please call customer service once again. We would value an opportunity to assist you in resolving this matter! We are here to help!
Written by a customer while visiting fellowes.com