Customer Reviews for Command - Medium Bath Hooks Value Pack, 6 Hooks - White
Customer Rating
1
So disappointed that it did not work
on October 22, 2014
Posted by: Nana Kay
from Indiana, United States
Gender:Female
[This review was collected as part of a promotion.] I volunteer to evaluate products for 3M, and the company recently sent me a free sample of this. Unfortunately, it did not stick on my shower tiles at all. I hung it after following the directions and cleaning the tile and within 10 minutes it fell down. I tried it twice. I love 3M products and they always work for me, my life would be awful without their products, buy sadly, these didn't work.
No, I would not recommend this to a friend.
Response from command.comBy Rachel, Customer Service, October 31, 2014
Thank you for taking the time to write your review. If any of our customers experience issues with the product adhering as it should we would ask they contact us directly at 1-800-934-7355 M-F 7am to 6pm CST. We can discuss the application and offer some replacement strips. Please know we will reach out to you directly to offer further assistance.
[This review was collected as part of a promotion.] These hooks I use for a lot of things. In different rooms. From hanging up bathing suits to hanging up calenders. I always have extras for that DYI moment I may have.
[This review was collected as part of a promotion.] I can't remember how many years our hooks have been working on our bathtub wall to hold our bath brushes. They do their job very well.
[This review was collected as part of a promotion.] I purchased these to put in the kids bathrooms....they are perfect to hang pajamas on or even towels...I placed them low enough that they can be reached and each child has their own...A good product indeed.
[This review was collected as part of a promotion.] I bought these to use in the shower of our camper. They are amazing. They are sticking just fine, even when the camper is parked and the temperature gets very hot in there. Will always use these from now on.
[This review was collected as part of a promotion.] I love 3m products....however these let me down. I was also excited when I saw them & purchased them right away. I hung them up one evening and by morning they had already fallen down. I was very dissapointed.
Response from command.comBy Customer Contact Center, June 30, 2014
The Command(TM) Bath products are meant to be permanent until customers remove them. Without having the product in hand it is hard to say why this failed. We would like the opportunity to make it right. For customers having this issue we ask they contact us at 1-800-934-7355 M-F 7am to 6pm CST so we can discuss the application and offer replacements. Please also know we will be contacting you directly by e-mail.
[This review was collected as part of a promotion.] I was very excited when I saw that Command Products had come out with special hooks just for the bathroom! My husband and I wanted to use the hooks for our loofa's. I followed the directions on the package to hang the hooks correctly. The next day I used the hook and it fell right off the wall. The back was no longer sticky. I am disappointed with this product! I have to say I believe in the Command brand, as every single item in my house is hung with a Command hook! I am sad to say don't purchase this product, it does not hold up like it says it should!
Response from command.comBy Command™ Team, November 13, 2013
Thank you for taking the time to provide your review of the Command™ Medium Bath Hook. We would expect all our Command™ Brand Products to remain stuck to the surface until you decide to remove them. We appreciate that you have enjoyed our products in your home, and we would like the opportunity to make this experience right for you. We would be happy to discuss the installation procedure, as well as provide some replacement strips for you. Please look for an email from us so that we can stay in touch with you. Thank you again.