I was disappointed that one new box fell over in my car and cracked begore it even made it into my office. The remaining one's lid fits loosely so the lid could too easily pop off .
Response from StaplesBy March 14, 2025
Hi Lori thanks for replying to our product review request. We're sorry to hear that your file box cracked before you could use it! We appreciate you taking to time to let us know about your experience. ^BF
Written by a customer while visiting Staples
Customer Rating
1
LIDS DO NOT STAY ON
on June 27, 2024
Posted by: Jessica H.
I knew by reading the other reviews I should not buy these. But some of the reviews said they were good. These are horrible. The lids do not click on at all They just sit on top. I want Staples to send me new ones ASAP!
Response from StaplesBy July 1, 2024
Hi I regret to hear that you're not happy with your recent purchase of item #24413995. I have processed an even exchange for you. A return label will be sent to you within 24 hours for you to attach to the package and you can either drop it off at a UPS or Staples store. If you get frequent UPS deliveries you can pass it off to the driver. Your replacement will arrive on 07/02 between 9am and 5pm. ^MS