Customer reviews from crayola.com
Crayola - Twistables Colored Pencils, 30/Pack - Assorted Colors
Average customer rating
3
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
13
4 Stars
7
3 Stars
3
2 Stars
5
1 Star
14
44%of customers recommend this product.
(
16 out of
36)
Customer Reviews for Crayola - Twistables Colored Pencils, 30/Pack - Assorted Colors
Customer Rating
1
All Looks
on April 20, 2022
Posted by: Mrs. G
from Los Angeles, CA
Gender:Female
The Twistables are so pretty to look at; they are bright and colorful and the design on the pencils is eye-catching. It makes you WANT to have a set of these beautiful pencils. And it seems like the idea of a twistable color pencil could work. But, I hate to say, using these pencils is an unpredictable and sometimes disappointing experience. The pencil sticks break inside of the barrels into tiny pieces and then bunch up toward the bottom when you twist them. There is no way to get any of the pieces to make their way through the hole to the point once that happens, so your pencil is DONE after that. You cannot use them. You will also want to exercise caution and not leave them in a hot car. Overall, I still think they could be a great product, just maybe a few more trials by going back to the drawing board and solving some design/engineering issues.
No, I would not recommend this to a friend.
Response from crayola.comBy Colorful Care Team, April 26, 2022
Thank you for sharing your honest feedback with us, Mrs. G. We're sorry to hear that the Twistables Colored Pencils have not worked well for your creations, and we greatly appreciate you reaching out. So our team can gather some more insights and help get you back to coloring, please contact us at 1-800-CRAYOLA. Hope to speak with you soon.
Written by a customer while visiting crayola.com
Customer Rating
4
My favorite but..
on February 25, 2021
Posted by: cgreen420
from Lake Station, IN
Gender:Female
The Twistable Colored Pencils are my absolute favorite and I adore them but can you PLEASE print the shade names on the tubes?! Some colors are only a shade in difference and super hard to tell apart. In all honestly, if y'all can afford to print all the fancy swirls, Crayola symbol and the word Twistables, y'all can print color names too.
I would recommend this to a friend!
Written by a customer while visiting crayola.com
Customer Rating
1
They break!
on October 30, 2019
Posted by: Heather19
from Winnipeg, MB
Gender:Female
After less then 2 months of not regular use, the coloured lead has fallen out of several of the colours. I'm not sure whether we have bought a defective pack but the leads seem to not be stuck properly into the device that twists the lead up and down. Very disappointed as I thought these would save the hassle of the pencil sharpener...
No, I would not recommend this to a friend.
Response from crayola.comBy Taylor, Crayola Consumer Care, October 31, 2019
It is understandable why you would be disappointed with your Twistables Colored Pencils, Heather. We, too, are sorry to learn the lead has fallen out of some of their barrels. This definitely should not be happening, and we are glad you have brought this to our attention. At your convenience, please contact us at Crayola.com/support so we can learn more and make this right. Hoping to get you back to coloring soon!
Written by a customer while visiting crayola.com
Customer Rating
1
Please stop making this product
on January 6, 2020
Posted by: MBEZ
from 19086
Gender:Female
These were given to my child as a gift. I am appalled at the amount of waste that you are left with. They aren’t recyclable due to the pencil being left. There are no refills to make you feel better about the mountain of plastic you are left with. So Crayola, and all you smart people sitting in a board room saying this was a good idea, imagine the pile of trash you end up with when every person that purchased this has used it til the end and are left with empty plastic cylinders. Appalling!! Also a good amount of the pencil is left inside and not useable. Please for the love of our planet stop making this product.
No, I would not recommend this to a friend.
Written by a customer while visiting crayola.com
Customer Rating
1
easily broken, not refillable
on February 3, 2020
Posted by: 22girl
from colorado
This were a gift for my daughter and they are terrible. If you could refill them, I might have given them 2 or 3 stars. The lead will break constantly if it is pushed out more than 1/8". Once the "color stick" is gone, you cannot refill it so the entire plastic tube goes in the trash. The twist mechanism has also broken on several of them rendering them useless. A case was included and it is even useless because regular pencils are too long to fit inside. Not eco-friendly in any way. Very disappointed in Crayola.
No, I would not recommend this to a friend.
Response from crayola.comBy Chris, Colorful Care Team, February 4, 2020
Your daughter's experience with the Crayola Twistables Colored Pencils was disappointing and not the creative experience we would have wanted for her. This is not the typical quality our products are known for, and we are so sorry to have let both of you down. Rest assured, your feedback is appreciated and will be shared with our Creative Tools Team for further improvement opportunities.
Our Consumer Care Team is eager to make this right! Please contact us at Crayola.com/support, so we can get your daughter back to coloring. Have a colorful day.
Our Consumer Care Team is eager to make this right! Please contact us at Crayola.com/support, so we can get your daughter back to coloring. Have a colorful day.
Written by a customer while visiting crayola.com
Customer Rating
1
Plastic and no refills
on March 29, 2019
Posted by: tefogv
from Quito, EC
Gender:Female
My daughter got this as a gift and frankly, I hate them. The leads break, the colors are not bright and the amount of waste that these things produce is outrageous. Crayola says proudly how they are Eco by recycling and making their products in a "more environmentally responsible way". But this product is the complete opposite. Once the lead breaks or is used up to its 90%, the whole container is waste!
No, I would not recommend this to a friend.
Response from crayola.comBy Taylor, Crayola Consumer Care, April 1, 2019
We are sorry to learn you dislike the packaging of your daughter's Twistables Colored Pencils. Here at Crayola we strive to make products for children that spark creativity and provide hours of fun. Your feedback is a very helpful tool in helping us achieve this goal, and we appreciate you taking time to tell us about your experience. If you could please contact us at Crayola.com/support, we would like to share this information along with any further recommendations with our Twistables Team. Wishing you the best for a colorful future!
Written by a customer while visiting crayola.com
Customer Rating
1
Terrible
on January 13, 2019
Posted by: vadergirl78
from Illinois
Gender:Female
Bought these for my daughter for Christmas. They don't stay up while coloring. A complete waste of money as they are unusable. I'm very disappointed in this product. I've always loved Crayola products but these are terrible!
No, I would not recommend this to a friend.
Response from crayola.comBy Crayola Consumer Care, January 15, 2019
Thanks for sharing your honest feedback with us. We are sorry to learn that your Twistables Colored Pencils have not been working properly. This information is very helpful, and your comment about how the lead would not stay up while coloring will be passed along to our Twistables Team. If you could please contact us at 1-800-CRAYOLA, we would like to learn more and make this right. Wishing you the best for a colorful future!
Written by a customer while visiting crayola.com
Customer Rating
2
Great until the lead breaks
on March 28, 2019
Posted by: Barbie
from Staten Island, NY
Gender:Female
The twistables are a great idea until the lead breaks inside the barrel and then it stops working. All the broken lead bunches by by the tip and does come out making the pencil now useless.
No, I would not recommend this to a friend.
Response from crayola.comBy Allison, Crayola Consumer Care, March 29, 2019
That does sound frustrating! We appreciate you taking the time to write this review and let us know about your experience while using Crayola Twistables Colored Pencils. While we're sorry this happened, we're grateful you shared it with us. We will pass this information along to our Quality Team. We would love the opportunity to speak with you further. Please contact us at Crayola.com/support.
Written by a customer while visiting crayola.com