Customer Reviews for Command - Damage Free Mini Hook, 0.5 lb, 18/Pack - Clear
Customer Rating
1
I absolutely do not recommend
on January 12, 2017
Posted by: Laurennnnnnnnnnnnn
from San Francisco, CA, United States
In the past month I have bought two different styles of command hook. One of the hooks being this style. Both times I have worked with these clips, the hooks have fallen off and stripped the paint on my walls. In the end, I was very disappointed with the result of the hooks because they didn't keep the walls perfect like they advertised.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, January 13, 2017
Thank you for taking the time to leave your review. We would not expect damages when instructions and weight limits are followed and we want to help. Please reach out to our team at 1.800.934.7355 M-F 8am-5pm CT so we can discuss this and tell you how we can assist.
[This review was collected as part of a promotion.] For these I strung fine brass wire in the shape of a Christmas Tree and added little clear clips to hang my Christmas cards from.Everyone thought it was a great idea.So as a gag gift I gave them away at my party.
[This review was collected as part of a promotion.] I bought these hooks hoping to make some order out of my necklaces, and they seem to be working perfectly! I was able to hang them at exactly the height that I wanted, and stagger them so I can maximize how many necklaces I can see at one time.
[This review was collected as part of a promotion.] I have used these little guys for decoration for the holidays and around the house. One thing I learned was that you have to let the sticky tape really adhere to the hook and the wall before you hang anything. The tape smaller size of the hook for whatever reason isn't as adhesive as the larger ones. I also learned that the clear sticky tape isn't as good as the solid white tape. Once I learned all this through trial and error I still buy them and use them. I do recommend them, just give the tape some time.
I have bought 150+ if not more of these products and it says holding weight is 1/2lb but my diy project only weighs 6oz. and LESS than 2 weeks they fell off one by one throughout the day and night. I even tried redoing the process and NOPE same thing. I am very disappointed , especially since my family homemade memories are broken and ruined.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, October 31, 2016
We are sorry to hear your experience and we appreciate you taking the time to reach out by leaving a review. For damages please connect with our team by calling 1.800.934.7355 M-F 8am-5pm CT. Our team can gather some information and let you know how we can assist. Thanks again, and we look forward to your reply.
I am extremely upset with this hooks. I used them (6 total) to hang up a few very lightweight paper banners, which were left up for one week. Upon taking them down, the "strip" that you pull down broke on 4 of the 6. As I tried to gently wiggle the command hook off of the wall - layers of paint came up with the hooks. Now I have 4 paint-less "holes" on my wall (which was newly painted only 4 months ago) about 3/4" diameter. I will never use these again.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, August 19, 2016
Thank you for taking the time to leave your review. Please know we will be sending a direct e-mail in order to assist. While we don't expect the tab to tear when pulled straight down slowly we do have a recommendation when it does happen to prevent removal damage. Using a piece of dental floss will allow you to get between the hook and the wall in order to remove the product without removing the paint which pulling or prying will cause. Thanks again, and keep an eye out for our e-mail.
I purchased the hooks last night because we weren't allowed to use tacks on the walls in the recreational room to hang some string, 4 hrs. later when it came time to remove them, they took chunks of paint off with them, so now what turned out to be a free space for a party has turned into the cost of paint repairs
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, August 11, 2016
We're sorry to hear of your experience and we'll be sending you a direct e-mail offering assistance. Please know if damages do occur our team is available to assist M-F 8am-5pm CT at 1.800.934.7355. Thank you for taking the time to leave your review.
Tried and made 6 attempts, the hook won't adhere. Don't like the product. Took the paint with it when I removed it. Followed all the instructions as written in the user guide supplied with the product. Don't recommend.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, July 19, 2016
We're very sorry to hear of the trouble you experienced and we've sent you a direct e-mail offering assistance. For any customer having product issues we would ask they please call our team at 1.800.934.7355 M-F 8am-5pm CT so we can assist. Thanks for taking the time to leave your review.