I've had this for a couple days now and shredded quite a bit. No issues. I really like that the bucket for the shreds pulls out - I don't find I really need bags for the shreds I just dump out in a big bag. So far so good -
This is my third shredder; my other two were a bit larger and were purchased from another company. This one is quieter and does the job but it's a bit "touchier" than my previous shredders (more apt to shut off for periods of time).
[This review was collected as part of a promotion.] So I come from the position of an at home office job where I do not have to print excessive paper or possess sensitive information but I do have concern for my own sensitive information-and my family’s. Using the shredder was incredibly simple step one turn on the switch step two insert paper and watch it get eaten. It did truly eat 12 sheets no problem! It’s a very sleek design doesn’t look too different with the remaining office set up. I took an office call while it was running and had no issues being understood even when it was at my feet. Given my perspective having to plug in this additional machine is not the most convenient option however only plugging it in when needed is an option if that is your concern as well. The storage bin is easy to remove and doesn’t require emptying that often. My guess is every 100 sheets if you do them individually. Overall this mail mate shredder is a great option. Quiet efficient modern design.