Had my last Mailmate shredder for 6 years. So far it's only been a week seems ok. Don't know why though when I turn it on it actually makes noise like its shredding then stops. Other unit didn't do that....It just turned on and only ran when I started to input paper. Guess it's kind of annoying. Why they change this? So far it works ok. The shredding is tiny good...it's a bit harder due to the width of the take out drawer to get the contents into my home garbage can I take it out by handful so nothing spills onto the floor. A bit inconvenient....not like my old one. Shape has changed a bit. Works ok like I said.
Response from StaplesBy October 6, 2025
Hi Sue thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience with the Staples Shredder. ^
I would definitely recommend this product. once shredded. The pieces are unrecognizable it’s small compact and works very well.
Written by a customer while visiting Staples
Customer Rating
5
Great shredder for home office
on May 23, 2024
Posted by: KB
from Jackson
[This review was collected as part of a promotion.] I was a little skeptical of this shredder before it arrived unsure whether it could meet my home office needs but it overdelivered! I could put full folded pieces of mail in there and they were easily shredded. Old credit cards and insurance cards? No problem at all! This shredder outperformed my older one by so much that it was easy to move this one into its place. It’s smaller and more compact than my last one but more than gets the job done. Other benefits: - the bin had good capacity despite it being smaller than my previous shredder. - it was quieter than my previous shredder - shreds pretty quickly
Does a great job without breaking the bank. My only complaint is that it is short and I have to put it up on the desk to comfortably sure. Outside of that it’s great.
This is my third shredder; my other two were a bit larger and were purchased from another company. This one is quieter and does the job but it's a bit "touchier" than my previous shredders (more apt to shut off for periods of time).