Customer reviews from command.com
Command - Medium Hanging Strips, 10 lb., 12/Pack - White
Average customer rating
4.5
(1,092 Reviews)
Rating breakdown 1,092 reviews
5 Stars
859
4 Stars
91
3 Stars
22
2 Stars
21
1 Star
99
83%of customers recommend this product.
(
373 out of
449)
Customer Reviews for Command - Medium Hanging Strips, 10 lb., 12/Pack - White
Customer Rating
1
EPIC FAIL
on May 26, 2016
Posted by: MoeZ
from Kentucky, United States
Gender:Female
I bought my strips as advertised on TV. MY frame did not last me 10 minute. It fell SHATTERED! I am so upset that this happened. I followed the instructions and waited 2 weeks after painting to put up my frame and it fell! I am so upset my 12 picture frame is broken
No, I would not recommend this to a friend.
Response from command.comBy Social Engagement , Command™ Brand, May 31, 2016
Thanks for sharing your review of our Command™ Medium Picture Hanging Strips. Our team would like the opportunity to speak with you directly. They'll run through a few questions to discover the reason for failure and then offer a resolution for you. Please call 1.800.934.7355 so we can help. Thanks!
Written by a customer while visiting command.com
Customer Rating
1
Soooo Disappointed
on July 9, 2016
Posted by: Coffy
from Stony Point, NY, United States
Gender:Female
I bought these a couple of weeks ago after seeing several commercials showing how easy it was to put on and remove without any damage to the wall. Well I couldn't have been more disappointed that less than 15 minutes of them being on the wall they fell and shattered. Two brand new picture frames broken because I believed in a product that did not hold up to what it promised. Now I'm out my money not only on this product but my two beautiful frames. DO NOT BUY THIS PRODUCT UNLESS YOU WANT TO WASTE YOUR MONEY!!!
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, July 13, 2016
We're very sorry to hear of your experience and we'll be sending you a direct e-mail to offer assistance. For any customer who runs into trouble we would ask they please call our team at 1.800.934.7355 M-F 8am-5pm CT so we can assist. Thanks for taking the time to leave your review.
Written by a customer while visiting command.com
Customer Rating
5
No more hammered fingers!
on April 5, 2018
Posted by: Onlyhappens2Bob
from Hudson Valley,NY
Gender:Male
[This review was collected as part of a promotion.] No more hammered fingers holding a nail while standing on a ladder trying to bang it into the wall without creating too many cracks.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
5
My most bought product
on April 23, 2019
Posted by: Nikki3
from Carrollton, Ga
Gender:Female
[This review was collected as part of a promotion.] I buy these in bulk when I can. I use them for pictures to small floating shelves Every picture in my house is hung with command strips.
I have had a very few flawed strips. Majority have lived up to expectations.
I have had a very few flawed strips. Majority have lived up to expectations.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
4
Disappointed
on November 9, 2020
Posted by: Anonymous
from Texas
Gender:Female
My daughter is renting a house and we can only use 3M materials. We decorated the kids room snd the walls are textured and the strips didn’t stay up. It was disappointing. I love the materials and was sad that they didn’t work.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
pulled chunk of plaster off wall
on February 15, 2022
Posted by: Coll P
Gender:Female
I was so disappointed. My husband is very cautious about hanging art in our house because of the plaster. I assured him that the Command strips would work. I lined up the strips on my frame, put in on the wall, pulled the picture off the wall as instructed, and both strips plus a chunk of plaster came off with it. Now we don't have pictures on the wall, and have a section of wall we have to patch. Ugh!!
No, I would not recommend this to a friend.
Response from command.comBy Command, Pace Social Care, February 18, 2022
Hello, thank you for posting your review . Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team by chat www.command.com or by phone at 800-934-7355 M-F 8:00am-4:30pm CT and reference this #30681736. Thanks again, and we look forward to connecting with you!
Written by a customer while visiting command.com
Customer Rating
3
directions
on September 13, 2014
Posted by: bindhi2011
Gender:Female
[This review was collected as part of a promotion.] I like the product....when I can finally figure out how to install. Maybe it's just me but I seem to have problems with or following the directions. Frustrating.
Written by a customer while visiting command.com
Customer Rating
1
fell off the wall the first day
on February 26, 2015
Posted by: chamman181
from Boise, ID, United States
Gender:Female
I bought this product for my daughter so she could hang her family pictures in her new home and they started to fall off the wall the first day, breaking the new frames she had gotten as wedding gifts. Not cool.
No, I would not recommend this to a friend.
Response from command.comBy Heather G., Customer Service, March 3, 2015
Thank you for writing your Rating & Review on our Command(TM) Medium Picture Hanging Strips, we appreciate your feedback. We are sorry to hear the product failed and did not exceed your expectations. Without having the product in hand it will be difficult to explain why this might have happened and would like the opportunity to make this right. We would ask that you contact us direct so we may gather more details for possible solutions. We can be reached at 800-934-7355 M-F 7am-6pm CST, we have also reached out to your email direct.
Written by a customer while visiting command.com