Customer reviews from command.com
Command - Medium Hanging Strips, 10 lb., 12/Pack - White
Average customer rating
4.5
(1,092 Reviews)
Rating breakdown 1,092 reviews
5 Stars
859
4 Stars
91
3 Stars
22
2 Stars
21
1 Star
99
83%of customers recommend this product.
(
373 out of
449)
Customer Reviews for Command - Medium Hanging Strips, 10 lb., 12/Pack - White
Customer Rating
1
Removed paint and plaster from the walls.
on March 6, 2021
Posted by: Daniel9513
from Norfolk, UK
Gender:Male
This is not a damage free product. We have just removed a picture from the wall and it has damaged it in two areas. Pictures include traces of glue used to stick the paint back to the wall. Please can I have an email contact for customer services department.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, March 10, 2021
Hello - We are sorry to hear of the trouble. This is not what we would expect when removing our adhesives using our removal steps. Please connect with our UK support team directly at uk.contact.co@mmm.com . Thank you!
Written by a customer while visiting command.com
Customer Rating
1
Don’t believe the hype
on July 5, 2021
Posted by: Very very disappointed
from Phoenix az
Gender:Male
For us, this product does not work as advertised. We used for two different objects and neither lasted more than three months, sending the photos crashing to the ground. Then, when we went to remove the adhesive strips, it pulled the paint off the wall. Crappy product.
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Team, July 6, 2021
Thank you for taking the time to leave your review. We are sorry to hear of the trouble. We would like to gather more details and ask that you connect with our team at 1-800-934-7355 Monday - Friday 8:00am-4:30pm CT and reference this #25025903. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
5
Time-tested reliability
on January 7, 2023
Posted by: Dan051967
I have been using 3M Command products for five years now and I will continue to. Great product that lives up its reputation.
Written by a customer while visiting command.com
Customer Rating
5
Must Buy
on September 11, 2025
Posted by: Sherrycat
from Branford, CT
[This review was collected as part of a promotion.] I am reviewing the Command™ 10 lb Medium White Picture Hanging Strips. The strips are very well made. I have an older house that one room as wood paneling. These strips make a great alternative to putting a hole in the wood. I used this for a canvas print to hang. Easy installation.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
2
Failed product
on August 29, 2016
Posted by: Millie Zav
from California, United States
Gender:Female
I used these to hang up a few things in my dorm. I hanged up a frame of pictures and it seemed to stick well so I went to class. When I returned the frame was on the floor with a broken tab; and on the way down it knocked down and broke another frame and landed on some tea lights shattering the base of them. Overall three damaged products two of which are going to have to be tossed., I'm very disappointed and will go back to thumbtacks.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, September 2, 2016
Thank you for taking the time to leave your review. That is disappointing and we'd like the opportunity to assist. Please know we have sent you a direct e-mail but for any customer who has damages we'd ask they please call 1.800.934.7355 M-F 8am-5pm CT. Our team can gather specifics and tell you have we can assist. Thanks again!
Written by a customer while visiting command.com
Customer Rating
5
This what i always buy
on December 2, 2015
Posted by: Tvalentine7
from Costa Mesa, CA, United States
Gender:Female
Works so great... Wish they came in more colors or styles ... Because it's great quality and can use them more if we're cute to look at
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Waste of money
on August 18, 2016
Posted by: Frustratedpicturehanger08
Gender:Female
I hung a plastic picture frame on the wall after following instructions, and the frame came crashing down in less than 10 seconds. I thought maybe the Velcro didn't snap together all the way so I tried again. This time the frame broke in half leaving more marks on the wall than a nail would have. I'm out the money for the frame, the command strips, and damage to the wall.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Media, August 24, 2016
We're very sorry to hear of your experience and we'll be sending you a direct e-mail to assist. For any customer who has trouble or damages we would ask they please call our team for assistance at 1.800.934.7355 M-F 8am-5pm CT. Thanks for taking the time to leave your review.
Written by a customer while visiting command.com
Customer Rating
1
DAMAGED MY WALLS! WOULD GIVE ZERO STARS!
on August 23, 2016
Posted by: AndiLV
from California
Gender:Female
This was the first time I used the Command Strips on painted walls and will NEVER do it again! The alcohol prep (which is the only method prescribed to prepare the walls) dulled and removed the paint off my walls. There should be a warning to try this technique first; the only warning is not to use on freshly painted walls, but my walls were painted over two years ago.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, August 25, 2016
We're very sorry to hear of your experience and we'll be sending a direct e-mail to assist. Please know that any customer who is having product concerns is invited to contact our team at 1.800.934.7355 M-F 8am-5pm CT. They can gather some specifics and let you know how we can help. Thank you for taking the time to leave your review.
Written by a customer while visiting command.com