Customer reviews from command.com
Command - Medium Hanging Strips, 10 lb., 12/Pack - White
Average customer rating
4.5
(1,092 Reviews)
Rating breakdown 1,092 reviews
5 Stars
859
4 Stars
91
3 Stars
22
2 Stars
21
1 Star
99
83%of customers recommend this product.
(
373 out of
449)
Customer Reviews for Command - Medium Hanging Strips, 10 lb., 12/Pack - White
Customer Rating
1
Does not work!!!
on April 17, 2020
Posted by: Ligia
from DALLAS, TX
These strips DO NOT work! I was so happy when I got those a week later had one of my paints falling of!!! Few days later another one. It ruin my beautiful frames!!!
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, April 20, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, please provide reference #14783598 when you call. We look forward to your call.
Written by a customer while visiting command.com
Customer Rating
2
Frame fell off the wall and broke
on April 17, 2020
Posted by: janobonano
from WI
Gender:Female
[This review was collected as part of a promotion.] I used these to hang two 8x10 frames. One stayed on the wall, the other fell off and smashed. I had to order two new frames because I couldn't find a matching frame for the one that was still on the wall.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, April 20, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, please provide reference #14783483 when you call. We look forward to your call.
Written by a customer while visiting command.com
Customer Rating
2
on August 25, 2020
Posted by: Lindsey13
from Boston MA
Gender:Female
I usually buy these each year during college. But the most recent package I bought must have been completely faulty! All of the things I hung with it have fallen numerous times. Including my dogs memorial with her paw print breaking, that I cannot replace. It absolutely broke my heart. I am so displeased with this product right now it's unbelievable.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, August 28, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, please provide reference #17250524 when you call. We look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Ripped off my paint.
on September 3, 2020
Posted by: Topolino
I took a picture down all excited because I would not have a nail hole to deal with. However, I now have 2 spots with no paint. I thought the whole point of these is they do no damage on removal. Buyer beware.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, September 7, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, please provide reference #17426303 when you call. We look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Terrible! Ripped drywall off twice!
on October 24, 2020
Posted by: Anonymous
from St Augustine, Florida
We purchased these 4 pound picture hangers to hang 1/2 pound pictures. After following directions twice!, they totally tore up our drywall! How can you advertise these as great working items? Never again!
Response from command.comBy Command Brand, Social Care, October 26, 2020
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT.
Written by a customer while visiting command.com
Customer Rating
1
Questioning the durability/longevity
on October 28, 2020
Posted by: Anonymous
from Charlotte, NC
Gender:Female
I love command strips and use them everywhere in my home! I'm beginning to question this loyalty. This is the second time something has fallen to the ground while using command strips. My picture frame weighs less than 3 lbs. The adhesive on the strip attached to the wall is now nonexistent. The house is not humid and the living room wall is not near moisture. Not only did I lose money purchasing the strips, I now have a broken frame and damaged base board. Should have just used a nail.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, October 28, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Ripped the paint right off the wall.
on February 26, 2021
Posted by: CP027
from Atlanta, GA
Gender:Female
I purchased mine less than a year ago. We decided to paint the walls. When I attempted to remove the strips; they all ripped the paint off the wall.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, February 26, 2021
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT.
Written by a customer while visiting command.com
Customer Rating
1
Removed paint.
on February 28, 2021
Posted by: UpsetMike
from Canton, Ohio
Gender:Male
I hung up a banner for my daughters birthday party. After the party was over I pulled them from the wall to find they removed the paint.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, March 1, 2021
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com