Customer Reviews for Command - Medium Hanging Strips, 10 lb., 12/Pack - White
Customer Rating
4
Disappointed
on November 9, 2020
Posted by: Anonymous
from Texas
Gender:Female
My daughter is renting a house and we can only use 3M materials. We decorated the kids room snd the walls are textured and the strips didn’t stay up. It was disappointing. I love the materials and was sad that they didn’t work.
I love command strips and use them everywhere in my home! I'm beginning to question this loyalty. This is the second time something has fallen to the ground while using command strips. My picture frame weighs less than 3 lbs. The adhesive on the strip attached to the wall is now nonexistent. The house is not humid and the living room wall is not near moisture. Not only did I lose money purchasing the strips, I now have a broken frame and damaged base board. Should have just used a nail.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, October 28, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
We purchased these 4 pound picture hangers to hang 1/2 pound pictures. After following directions twice!, they totally tore up our drywall! How can you advertise these as great working items? Never again!
Response from command.comBy Command Brand, Social Care, October 26, 2020
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT.
[This review was collected as part of a promotion.] I bought this for my home office to hang a magnetic board. It’s been up for months and is as secure as the first day it went up. Product was a little pricey, but works like a dream. Bought another set to hang a frame I made to hold earrings. Love it.
Purchased picture hanging strips to hang three pictures on painted walls, each picture weighing about 400g. I was attracted to this product as they claim to be "come off cleanly" (which I took to mean without damaging the paint finish on the wall). Followed instructions carefully but within 2 days the strips on two of the pictures had failed and the pictures had fallen, luckily without breaking. Decided to remove the strips from the wall and revert to good old picture hooks nailed into the wall. Followed instructions carefully regarding removal from the wall but took off paint so now left trying to match paint finish on wall. Won't use again. Far less damage done to the wall with good old nails and hooks.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, September 17, 2020
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. Your experience is not what we would expect. Please connect with our UK support team, uk.contact.co@mmm.com. Thank you.
I took a picture down all excited because I would not have a nail hole to deal with. However, I now have 2 spots with no paint. I thought the whole point of these is they do no damage on removal. Buyer beware.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, September 7, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, please provide reference #17426303 when you call. We look forward to your call.
[This review was collected as part of a promotion.] I had just finished stripping wallpaper and repairing and painting walls in our new home and the thought of nail holes was unpleasant. I bought these hangers and they work great. I have hung different size pictures and use the weight to determine how many to use but they really hold tight. Removing the pictures to level is real easy and there is room to adjust slightly after both sides of the strips are attached without moving the strip halves. Great product that really works and no holes in the new paint !!
[This review was collected as part of a promotion.] These picture hangers are incredibly dependable. No worries about expensive artwork crashing to the floor.