I will not buy ziplock again these bags are terrible
on February 20, 2021
Posted by: Mom in NC
from NC
These bags rip every time you try to open them. I've tried many different techniques to open and none work. What a waste of money on this bulk order of bags from a brand a trusted
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
I'm so sorry to hear of your experience. We expect each bag to be durable and open without ripping. Your loyalty means most to us, and we'd appreciate the chance to help. So we can best assist, please reach out to us at 1-800-558-5252. We're available weekdays from 8 AM to 5 PM CT, and your reference number is 020232043A. - Skye, SC Johnson Consumer Care
These rip half the time when we try and open them. Have to open them from the sides, like you would a bag of chips, which doesn't work when filled with wet stuff. Also got an entire bag that was split at the top underneath the ziploc, like someone took a razor to it. And these things happen no matter where I buy them. I think I will only use the freezer style from now on.
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
I'm so sorry to learn of your experience. We expect each bag to open without ripping. Because your recent purchase doesn't match our high-quality standards, we'd appreciate the chance to make this right. When you have a moment to chat, please give us at 1-800-558-5252 (Monday through Friday 8 AM to 5 PM CST) and provide reference number: 020183143A. Or feel free to send us an email anytime here: https://contact.scjbrands.com/en-us. -Skye, SC Johnson Consumer Care
I don't know what the "Grip 'n Seal Technology" is but the bag won't close. Please let me know if there are some special technique to close these bags ...
My extended family and I love the ziplocbags, especially the newer half gallon ones, which was the best idea because sometimes you just need that in between size. Lately though, we have had an issue with opening the bags. Let me say that I love the quality of the bag and the fact that they seal so well but when I go to open a bag, they are ripping between the blue lines and the main sealed part of the bag. This is happening more and more and I then have to throw them out. I like to reuse them.
I loved Ziploc. Past tense. Absolutely hate "grip and seal" because they are impossible to reopen. I tear the bag and then have to use a paper clip to reseal. It's ridiculous. Stop the madness. Please.
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
I'm sorry to hear about your experience with our products. We have gotten your comments passed along to our Ziploc® team, so they can take a further look into this. In the meantime, we'd like to help further. When you can, please give us a call at 1-800-558-5252 or email us at https://contact.scjbrands.com/en-us and provide reference number: 020101849A. We are available Monday through Friday 8 AM to 5 PM CST.
The top of the bag tears off when trying to open them , without any force at all. Granted bags can rip but not 3 out of 5 bags. The quality is terrible. What ever you did with the formula for the materials to make the plastic, change it back! I have never had this problem previously, it has always been a great storage bag until now. I now have over 150 poorly constructed ziplocs
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
Oh no! So sorry to hear this is the case. We always want you to get the best quality from our bags, so your feedback has been shared with the appropriate people. They will be working to ensure each bag meets our high standards. And so we can best assist, please give us a call at 1-800-558-5252. We're available Monday through Friday from 8 AM to 6 PM CT. Your reference number is 019994343A. - Elizabeth, SC Johnson Consumer Care
If I could give them zero stars I would. I've used ziploc for years and now I'm going to find another brand. I've complained about the problems before and all they do is create a new one. The bags would tear and now you can't unzip them.
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
Hi there, Sandra. We'd hate to lose you and hope you'll give us a chance to restore your confidence. When you have a chance, please feel free to give us a call at 1-800-558-5252. We're available weekdays from 8 AM to 4 PM CT. Or you can email us here: https://contact.scjbrands.com/en-us. Your reference number is 019994322A. We hope to hear from you soon! - Elizabeth, SC Johnson Consumer Care