Customer reviews from ziploc.com
Ziploc - Storage Bags, 2 Gal., 12/Carton - Clear
Average customer rating
4
(457 Reviews)
Rating breakdown 457 reviews
5 Stars
301
4 Stars
42
3 Stars
13
2 Stars
15
1 Star
86
76%of customers recommend this product.
(
339 out of
448)
Customer Reviews for Ziploc - Storage Bags, 2 Gal., 12/Carton - Clear
Customer Rating
1
Horrible
on March 24, 2023
Posted by: KV
from Franklin, TN
These bags are horrible. I have purchased ziploc bags for years and always thought they were the best. I had purchased bags over the holidays and they don't open You tug and pull and then the bag tears on the side or the strip comes off. This isn't just my opinion. Other people in my family have had the same problem and it's not just one bag in the box it's all of them. It is a great waste of money. I hope ziploc can fix this.
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, March 28, 2023
I'm sorry to hear of your recent experience. We expect you to receive the same great quality of Ziploc® Storage Bags you've come to know and love. Each bag should open and seal with ease without any rips or tears. We appreciate you and your loyalty and would love the chance to fix this. When you can, give us a call at 1-800-558-5252 (weekdays 8 AM to 5 PM CT) and provide your personalized reference number: 021000152A. We look forward to hearing from you! - Rachel, SC Johnson Consumer Care
Written by a customer while visiting ziploc.com
Customer Rating
2
These have become nearly impossible to open
on December 9, 2022
Posted by: Casa SF
from San Francisco
Ziploc, what's the deal? We've used these bags for years in our house and over the last year we've noticed they've become harder and harder to open. We are two strong-handed people who are on the verge of dumping your brand because you've done something to the bags that doesn't work.
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, December 13, 2022
We're sorry to hear that these bags have become harder to open. While we expect our bags to have a tight seal, these should also be easy to use. We'd love to chat further and restore your faith in Ziploc®. Our team can be reached by calling 1-800-558-5252, Monday through Friday from 8 AM to 5 PM CT. Be sure to mention this reference number: 020902577A. Hope to hear from you soon! - Brooklyn, SC Johnson Consumer Care
Written by a customer while visiting ziploc.com
Customer Rating
3
Splitting at the seam
on November 27, 2022
Posted by: Kyle
from Phoenix, Arizona
The latest boxes of ziploc's that I have purchased are splitting right at the seam where you lock it closed. It is unfortunate that they seem to be becoming less reliable.
No, I would not recommend this to a friend.
Written by a customer while visiting ziploc.com
Customer Rating
1
Tops rip too easily
on November 22, 2022
Posted by: Josh
from San Antonio
Can only open the bags once. Can't do it twice because, chances are, you've ripped the tops off leaving nothing to grab. Why are the bags so cheap now?
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, November 27, 2022
Oh no - we're sorry to hear about your experience. As these bags are designed to be reused, this is not the quality we'd expect. We hope you'll give us the chance to restore your faith in Ziploc®. When you have a moment, give our experts a call at 1-800-558-5252, Monday through Friday between 8 AM and 5 PM CT. Be sure to provide this reference number: 020886457A. We look forward to your call, Josh! - Brooklyn, SC Johnson Consumer Care
Written by a customer while visiting ziploc.com
Customer Rating
1
Not the same as they once were.
on June 25, 2022
Posted by: Campy
from South Carolina
Definitely not air tight. Food gets stall quicker. Not water tight like they once were. Can't use when camping to keep food dry in ice chest.
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, June 30, 2022
I'm really sorry to learn about your recent experience. So we can best assist, please give us a call at 1-800-558-5252 (Monday through Friday 8 AM to 5 PM CT) and provide this reference number: 020736523A. - Hanna, SC Johnson Consumer Care
Written by a customer while visiting ziploc.com
Customer Rating
1
No longer air-tight
on June 19, 2022
Posted by: Lou
from Lake County, Fl
You advertise these bags to be air-tight but, sadly, they are not anymore. It appears to me that you have a quality control problem on at least the gallon Ziploc Freezer bags purchased during the past couple of months. I used to be able to use a paper straw to remove most of the air from a bag to help preserve the contents, and that vacuum would hold for days at a time, but no longer. Please fix the problem or amend your advertising as this product is no longer acceptable for my needs.
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, June 23, 2022
I'm so sorry to learn of your disappointment. Rest assured the thickness of our bags has not changed and you should still receive same quality that you've come to know and trust. Please know we stand behind our products and would appreciate the chance to help further. When you have a moment, please connect with us at 1-800-558-5252 (Monday through Friday 8 AM to 5 PM CT) and provide reference number 020728491A. - Hanna, SC Johnson Consumer Care
Written by a customer while visiting ziploc.com
Customer Rating
1
The old zip lock bags good, the new terrible
on June 11, 2022
Posted by: Stitch
from FL
I use the Gallon storage bags for snacks and incidentals all of the time, everyday. The new ones rip as soon as I try to open them up. I am not happy at all. I have been purchasing this product for many years and they just do not stand up anymore. What a let down. A family company.....not sure about that now.
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, June 14, 2022
I'm sorry to hear about your experience with Ziploc® Storage Bags. The quality of each bag is important to us and we appreciate you bringing this to our attention. Our bags are designed to offer unbeatable freshness, with the strength and quality to use again. As your experience didn't match our expectations, we'd like to help further. Please give us a call at 1-800-558-5252 (weekdays 8 AM to 5 PM CT) and provide reference number 020719848A. - Rachel, SC Johnson Consumer Care
Written by a customer while visiting ziploc.com
Customer Rating
1
Poor quality recently
on June 8, 2022
Posted by: Holly
from Titusville, FL
I have used ziplock brand bags forever. Recently the quality has dramatically fallen. I purchased a 4 pack of Storage gallon bags and each bag when opening, the blue seal comes a parent rendering the bags unspeakable. Very disappointed.
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, June 10, 2022
I'm sorry to hear about your experience with Ziploc® Storage Bags. We expect you to receive the same great quality that you've come to know and love. As your recent purchase didn't match our expectations, we'd appreciate the chance to talk with you further. At your convenience, please give us a call at 1-800-558-5252 (weekdays 8 AM to 5 PM CT) and provide your reference number 020716688A. - Rachel, SC Johnson Consumer Care
Written by a customer while visiting ziploc.com