Customer reviews from Masterlock.com
Master Lock - Combination Padlock, Each - Black/Silver
Average customer rating
4
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
21
4 Stars
3
3 Stars
3
2 Stars
1
1 Star
5
77%of customers recommend this product.
(
24 out of
31)
Customer Reviews for Master Lock - Combination Padlock, Each - Black/Silver
Customer Rating
1
Low security rating
on January 25, 2023
Posted by: SW1 Dennis
from Arizona
I purchased a 1500D dial lock for securing a storage unit. On the package it says it is a hardened steel shackle that is cut resistant. However on the front of the package it gives a security rating of 3 out of 10. That should have been a red flag right away!
We received a phone call from the storage facility telling us that the padlock was cut off. Luckily nothing was taken. I will continue to purchase Masterlock products however not this inferior lock. Save your money and do not purchase this lock!
No, I would not recommend this to a friend.
Response from Masterlock.comBy Master Lock Customer Service, Customer Service, January 26, 2023
We appreciate your feedback and apologize for your inconvenient experience with this product. The most important function of any locking mechanism is deterrence. Security and quality are very important to us, and we design and rigorously test our products using real-life inspired tests to ensure they provide reliable security and deterrence for many years. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088
Written by a customer while visiting Masterlock.com
Customer Rating
1
Combo doesn’t work
on January 14, 2023
Posted by: Disappointed customer
from Minneapolis
Combination and instructions given don’t work. Garbage product
No, I would not recommend this to a friend.
Response from Masterlock.comBy Master Lock Customer Service, CS, January 15, 2023
We appreciate your feedback and apologize for your inconvenient experience with this product.
Master Lock is committed to improving the user experience on all of our padlocks by enhancing functionality and ease of use. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088
Master Lock is committed to improving the user experience on all of our padlocks by enhancing functionality and ease of use. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088
Written by a customer while visiting Masterlock.com
Customer Rating
5
great
on December 19, 2022
Posted by: shay5891
Gender:Female
[This review was collected as part of a promotion.] a brand we are all familiar with and trust. it worked just as expected. easy to set up and use. i would definitely recommend this brand and type of product to friends and family looking for a product like this that will last a lifetime.
I would recommend this to a friend!
Written by a customer while visiting Masterlock.com
Customer Rating
1
Worked ok for a couple times.
on December 17, 2022
Posted by: Jbmn
from St Paul, mn
I think I got a dud. Worked 5-10 times then sporadically worked. Just enough to make you think you don't how to open a lock.
No, I would not recommend this to a friend.
Response from Masterlock.comBy Master Lock Customer Service, CS, December 19, 2022
We appreciate your feedback and apologize for your inconvenient experience with this product.
Master Lock is committed to improving the user experience on all of our padlocks by enhancing functionality and ease of use. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088
Master Lock is committed to improving the user experience on all of our padlocks by enhancing functionality and ease of use. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088
Written by a customer while visiting Masterlock.com
Customer Rating
3
Pretty standard lock
on December 2, 2022
Posted by: Angelabear1712
from New Castle, DE
Gender:Female
[This review was collected as part of a promotion.] I can't really say too much about this 1-7/8in (48mm) Wide Combination Dial Padlock other than it is pretty standard. The combination dial is easy to turn and the lock itself does not stick or come unlocked when being tugged on. Works well if you are looking for a typical padlock.
I would recommend this to a friend!
Response from Masterlock.comBy Master Lock Customer Service, CS, December 5, 2022
We appreciate your feedback and apologize for your inconvenient experience with this product.
Master Lock is committed to improving the user experience on all of our padlocks by enhancing functionality and ease of use. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088
Master Lock is committed to improving the user experience on all of our padlocks by enhancing functionality and ease of use. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088
Written by a customer while visiting Masterlock.com
Customer Rating
5
Super Durable Lock!
on November 26, 2022
Posted by: SBUXKING
from Albuquerque, NM
Gender:Male
[This review was collected as part of a promotion.] After using this padlock, I’m extremely pleased! The first thing I love about this padlock is how small it is. This is perfect for taking to the gym or other places I may travel to. I also really like how I don’t have to charge it or put any form of batteries in it. I’m able to keep my belongings secure simply by twisting the lock. Another great benefit of this lock is how sturdy the metal is. The lock is constructed of very thick metal, making it difficult for people to break/tamper with. This provides me some peace-of-mind. Another great benefit of this lock is how easy it is to unlock. I’m able to quickly unlock my lock just by twisting the number dial to the correct combination. It’s also super easy to lock this padlock. I’m able to simply push the lock down and within seconds, my belongings are fully secured. There’s honestly nothing I could possibly dislike about this lock! It’s been the perfect travel companion! Overall, I’m very impressed with this lock and would highly recommend it to anyone in search of a high-quality, durable lock that is sure to keep your belongings fully secure!
I would recommend this to a friend!
Written by a customer while visiting Masterlock.com
Customer Rating
5
Perfect
on November 26, 2022
Posted by: cutelibrarian
from st petersburg FL
Gender:Female
[This review was collected as part of a promotion.] When I received the Master Lock Wide Combination Dial Padlock I was very happy. I lost my other one and didn't have one for my YMCA locker. This lock is very sturdy and is a great deterrent. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Masterlock.com
Customer Rating
5
Works Great
on November 20, 2022
Posted by: ahunt824
Gender:Female
[This review was collected as part of a promotion.] This padlock works perfectly and is easy to use and unlock! It works perfectly for the gym locker I got it for and gets the job done! I have not had any issues with it yet! I have not had an issue with the fit or using it.
Written by a customer while visiting Masterlock.com