Customer reviews from fellowes.com
Fellowes - Standard Footrest, (48121) - Graphite
Average customer rating
3.1
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
4
4 Stars
1
3 Stars
1
2 Stars
2
1 Star
3
45%of customers recommend this product.
(
5 out of
11)
Customer Reviews for Fellowes - Standard Footrest, (48121) - Graphite
Customer Rating
3
Breaks Easily
on October 16, 2013
Posted by: free2justb
I thought this foot rest would be the answer to my prayers since my feet do not reach the floor at work. I bought this and placed it under my desk since I am quite petite and it strains my back to type all day with my feet dangling. I have a sedentary job. I love the height and feel of the product but the plastic piece that acts as a hinge to allow the foot rest to tilt/rock, broke within a few months of use. I weigh under 130 lbs and have not kicked it so this plastic piece that holds the hinge part together is obviously too cheap & breaks way too easily. The good news is that even though I can no longer tilt/rock the foot rest, like it's supposed to, I am still able to get some use out it. I can still lay my feet on it however it falls apart if I move the slightest bit without those plastic pieces. It also could use some rubber grips on the bottom to keep it from sliding around on the floor, whenever you do tilt/rock your feet.
Pros: Functionality
Cons: Quality Construction
No, I would not recommend this to a friend.
Response from fellowes.comBy cf, customer reviews, October 17, 2013
Dear free2justb,
We are sorry to hear that the Standard Foot Rest has not met your needs. We hope to resolve the issue. Please contact our Customer Service Department: 1-800-945-4545. We are here to help.
We are sorry to hear that the Standard Foot Rest has not met your needs. We hope to resolve the issue. Please contact our Customer Service Department: 1-800-945-4545. We are here to help.
Written by a customer while visiting fellowes.com
Customer Rating
2
Design Flaw
on March 17, 2016
Posted by: Jared
Like some other reviewers have mentioned there is a huge design flaw with the way the foot rest hooks into the base. I received the footrest as a gift for Christmas and after 3 months of use the plastic tab that keeps the footrest in the groove of the base snapped.
Cons: Quality Construction, Design
No, I would not recommend this to a friend.
Response from fellowes.comBy AS, CS, March 28, 2016
Hello Jared,
I am so sorry to see the details of your review. Please give us a call at (800) 945-4545 so that we are able to remedy this matter.
I am so sorry to see the details of your review. Please give us a call at (800) 945-4545 so that we are able to remedy this matter.
Written by a customer while visiting fellowes.com
Customer Rating
5
Huge help
on April 22, 2014
Posted by: KarenD
I have back problems and this has reduced my pain by forcing me to sit back in my chair. I'd recommend it.
Pros: Functionality, design
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
2
2 Have Broken in 1 yr!!
on August 27, 2014
Posted by: HCHBA
This foot rest has a HUGE flaw! I have broken 2 in the last year. The little tabs that hook on the base and allow for positioning a very weak. I am a small woman and am not excessively strong and only work part time so it's not over use!
Cons: Quality Construction
No, I would not recommend this to a friend.
Response from fellowes.comBy AS, CS, August 27, 2014
HCHBA,
We are sorry to hear about your bad experience with our Standard Foot Rest. This problem is not typical, and we would appreciate the opportunity to learn more about your usage patterns. Please contact our Customer Service at you earliest convenience by phone at (800) 945-4545. We value customer feedback, thank you for taking the time to submit a review.
Regards,
Fellowes Customer Service
We are sorry to hear about your bad experience with our Standard Foot Rest. This problem is not typical, and we would appreciate the opportunity to learn more about your usage patterns. Please contact our Customer Service at you earliest convenience by phone at (800) 945-4545. We value customer feedback, thank you for taking the time to submit a review.
Regards,
Fellowes Customer Service
Written by a customer while visiting fellowes.com
Customer Rating
1
2 attempts but still breaking
on April 4, 2016
Posted by: NNBB
As others have said Design Flaw here. I'm a small lady yet I have had 2 of these footrests break within one month! The small plastic bit holding the rester to the base is not strong enough to withstand against expected use.
Cons: Quality Construction, Design, Functionality
No, I would not recommend this to a friend.
Written by a customer while visiting fellowes.com
Customer Rating
1
Cheap - not happy
on January 24, 2019
Posted by: workerbee2
Got this for work and it the tabs that holds it in place broke within 1 m of the purchase. I remember when the 1st tab broke off it kept sqeaking, Then the 2nd one broke shortly after. It looked cheap to begin with, it really should come as 1 piece as they often came apart. Obviously when it was functional, it works well, but that was a short time.
Cons: Quality Construction
No, I would not recommend this to a friend.
Written by a customer while visiting fellowes.com
Customer Rating
1
Broken within a few months
on November 13, 2017
Posted by: HHaig
My department purchased this footstool to help prevent further back pain. In the beginning it served its purpose and worked well. After less than a month one of the tabs broke so that the foot rest would not remain on the high setting I needed. I continued to use it with mild irritation. Now after less than a year the other side is broken and the foot rest is essentially useless. I would not recommend this product to anyone and will be passing on my disappointment to the health and safety department so they reconsider who they purchase foot rests from in the future.
Cons: Design, Quality Construction
No, I would not recommend this to a friend.
Written by a customer while visiting fellowes.com
Customer Rating
5
foot rest brings comfort
on February 16, 2014
Posted by: Thalassinoides
I purchased this footrest a few days ago and I am very happy with the results. I especially like two things 1) the swinging and 2) the bumped upper surface. I use it at home, no shoes on, and the bumps actually provide me with an easy massage. I think that this footrest should be a little heavier so that it would not move as easy.
Pros: Functionality, design
I would recommend this to a friend!
Written by a customer while visiting fellowes.com