Worhtless Mailmerge Template Generated a PDF file that was "Off"
on June 1, 2021
Posted by: schnoodle
from Ann Arbor, MI
Saw all the glowing reviews and as a retired IT professional I checked out the templates BEFORE I purchased these - so imagine my surprise when the resulting PDF was useless. This was after downloading their Mailmerge spreadsheet, entering all my addresses into that. Uploading it; using the website to position the fields onto the label; having the site generate a PDF, download that. Test print it onto a sheet of paper - and this is where things went awry. You CANNOT really TELL from a test print that the position of all the addresses is EXACTLY off the blue strip that's at the top/bottom of the label sheets. I then download their WORD.doc template, spend the rest of the day re-entering ALL THE ADDRESSES into the WORD doc (which has the labels correctly positioned). Could've saved myself time and money - ditched these labels and spent all that energy learning the envelope feature on my printer.
No, I would not recommend this to a friend.
Response from avery.comBy Avery Consumer Care, June 2, 2021
We are so sorry that you had trouble printing your project. When you go to print we recommend checking a few settings that may help with alignment. Check that the Scale is set to 100 or Actual Size is selected. Also double check that the paper size is set to 8.5 x 11 or US Letter. Selecting a label or heavyweight paper type setting can help the printer slow the feed to assist with printing. If this issue continues, please be sure to reach out to our Care Team at avery.com/contact or call us at 800-462-8379 and we would be happy to help you.
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