Customer reviews from Staples
Staples - File Box Plastic File Box Snap, Letter/Legal Size - Black
Average customer rating
4.5
(1,787 Reviews)
Rating breakdown 1,787 reviews
5 Stars
1,329
4 Stars
220
3 Stars
115
2 Stars
50
1 Star
73
86%of customers recommend this product.
(
42 out of
49)
Customer Reviews for Staples - File Box Plastic File Box Snap, Letter/Legal Size - Black
Posted by: Michael
Verified Purchase:Yes
Great for files if they survive shipping. Ordered two 4 count boxes one survived sent other one back for replacement and out of the 4 boxes 1 file box was damaged. Didn't return due to the hassle just threw out.. Recommend better packaging..
Response from StaplesBy March 24, 2025
Hi Thanks for reaching out regarding your delivery. I'm sorry to hear that the order wasn't packaged as you expected. I appreciate you sharing your feedback with us and have forwarded your comments to our Warehouse Team so that we know where we need to improve for the future. Please let us know if anything else comes up or you have any questions or concerns. We'll be happy to look into it for you. ^MS
Written by a customer while visiting Staples
Posted by: WANDA V.
Verified Purchase:Yes
Exactly what I was looking for. Just the right size for my Tax records.
Written by a customer while visiting Staples
Posted by: BARBARA L.
Verified Purchase:Yes
I’m going with waterproof storage - hey you never know!
Written by a customer while visiting Staples
Posted by: THOMAS J.
Verified Purchase:Yes
My biggest criterion in selecting this particular box was that it had a NON-locking lid. If you need a storage box or file box (which this officially is) that you can get into and out of frequently sometimes the locking features get in the way. Also I m using this box for an outdoor application. The lid extends beyond the walls of the box so rainwater will not go inside no matter what. Also very economical some comparable boxes were more than twice the price!
Written by a customer while visiting Staples
Posted by: PAULETTE L.
Verified Purchase:Yes
I needed this for a special project that will last the whole year. This is perfect for me.
Written by a customer while visiting Staples
Posted by: E.K.
Verified Purchase:Yes
It's perfect. Exactly the size I needed.
Written by a customer while visiting Staples
Posted by: Casa Rojas LLC
Verified Purchase:Yes
Price quality and costumer service are excellent but two out of the 4 containers arrived broken. We had bought the same file containers before and we liked it very much; however they are very poorly packaged resulting in the damage of some of the items.
Response from StaplesBy March 14, 2025
Hello I'm sorry to hear that you received a damaged product and I understand your frustration. To request a return or exchange please contact us at 1-800-333-3330 option 3 via Chat on Staples.com or access our return center by logging into your online account and selecting My Orders. ^BF
Written by a customer while visiting Staples
Posted by: LORI T.
Verified Purchase:Yes
I was disappointed that one new box fell over in my car and cracked begore it even made it into my office. The remaining one's lid fits loosely so the lid could too easily pop off .
Response from StaplesBy March 14, 2025
Hi Lori thanks for replying to our product review request. We're sorry to hear that your file box cracked before you could use it! We appreciate you taking to time to let us know about your experience. ^BF
Written by a customer while visiting Staples