Hi Leah I'm sorry to hear that you received a damaged product and I understand your frustration. To request a return or exchange please contact us at 1-800-333-3330 option 3 via Chat on Staples.com or access our return center by logging into your online account and selecting My Orders. I apologize for any inconvenience this has caused. ^BF
I have many of those to see what I have stored Some have water bottles in them which is heavy and had collapsed one of the tops So I’d like to see the tops more sturdy They Dont click or snap close just fit close which works fine! I wait for sales as they can be pricey at $24 esch
They are a good size able to move around when full. They are very fragile so you have to be very careful. 3 boxes plus 1 lid was broken but customer service was great and all is good. Thank you. I will be ordering more if needed.