Customer reviews from Staples
Staples - File Box Plastic File Box Snap, Letter/Legal Size - Black
Average customer rating
4.5
(1,776 Reviews)
Rating breakdown 1,776 reviews
5 Stars
1,321
4 Stars
219
3 Stars
115
2 Stars
49
1 Star
72
84%of customers recommend this product.
(
37 out of
44)
Customer Reviews for Staples - File Box Plastic File Box Snap, Letter/Legal Size - Black
Customer Rating
3
a bit flimsy
on September 18, 2025
Posted by: PENNY K.
I purchased these from a store. I do not recommend them for transporting files. They're too lightweight and the latches are too weak to safely carry a heavy load. But they serve my purpose well which is to store light seasonal clothing items like scarves and gloves at the back of a closet shelf easily visible through the clear plastic.
Written by a customer while visiting Staples
Posted by: SHELLEY H.
Verified Purchase:Yes
I've bought containers like this before. These containers are good but the lid doesn't latch tight. I've had times when it doesn't latch at all so stuff ended up falling out of the containers. I hope they will work for my purpose of transporting supplies to and from meetings.
Written by a customer while visiting Staples
Posted by: ANGELA S.
Verified Purchase:Yes
Very sturdy and great for storing files
Written by a customer while visiting Staples
Posted by: SUSAN B.
Verified Purchase:Yes
Love the size. Perfect for paper storage. Better yet the price on sale 👍
Written by a customer while visiting Staples
Customer Rating
5
All is Good in the Neighborhood delivery!!!
on September 14, 2025
Posted by: M.B.
Verified Purchase:Yes
Very nicely delivered!!!
Written by a customer while visiting Staples
Posted by: H.A.
Verified Purchase:Yes
Not bad for price is ok Need almost like that but include Weeks
Written by a customer while visiting Staples
Posted by: SHANTEL D.
Verified Purchase:Yes
The lidis not secure on this bin. I would not buy it again.
Written by a customer while visiting Staples
Posted by: James C.
Verified Purchase:Yes
The totes were exactly what we were looking for. However one tote was damaged in shipping and can’t find any method of reporting and requesting a replacement tote.
Response from StaplesBy September 14, 2025
Hi James I'm sorry to hear that you received a damaged product and I understand your frustration. To request a return or exchange please contact us at 1-800-333-3330 option 3 via Chat on Staples.com or access our return center by logging into your online account and selecting My Orders. I apologize for any inconvenience this has caused. ^MS
Written by a customer while visiting Staples