One of the file boxes came broken it latch I wanted to exchange it however I just had hip surgery and cannot drive
Response from StaplesBy February 17, 2025
Hi Sherry thank you for taking the time to review this item. We're sorry to hear that you received a damaged product and I understand your concerns with returning or exchanging the item given your recent surgery. Our return process is quick and easy and items can be picked up for you if needed. To request a return or exchange please contact us at 1-800-333-3330 option 3 via Chat on Staples.com or access our return center by logging into your online account and selecting My Orders. ^BF
I think this tote is great. Very easy to stack to store. However the flip top lid for labels etc does come loose when opening the tote. This is because the clip to open the tote isn’t easy.