Customer reviews from command.com
Command - Small Cord & Light Clips, 16/Pack - Clear
Average customer rating
3.7
(342 Reviews)
Rating breakdown 342 reviews
5 Stars
199
4 Stars
34
3 Stars
12
2 Stars
15
1 Star
82
69%of customers recommend this product.
(
205 out of
299)
Customer Reviews for Command - Small Cord & Light Clips, 16/Pack - Clear
Customer Rating
1
Didn't Work
on June 8, 2016
Posted by: HMCL
from Texas
Gender:Female
Used the outdoor clips to attach string lights to our patio. Came home to find the lights shattered on the ground. We added more hooks but the lights still fell. We are now out the cost of the hooks and 4 boxes of lights.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, June 14, 2016
We're very sorry to hear of your experience and we would like the opportunity to make it right! Please keep an eye out for a direct e-mail offering assistance. For any customer having trouble please call our team at 1.800.934.7355 M-F 8am-5pm CT. Thank you!
Written by a customer while visiting command.com
Customer Rating
1
Huge Disappointment!
on January 19, 2016
Posted by: MujerBonita
from Clovis, CA, United States
Gender:Female
I bought 3 packs of these to put up my icicle Christmas lights and they were a huge disappointment! I followed the recommendations and was careful to wipe down the surfaces before placing the strips and holders on the house, but in different areas the adhesives were just not sticking. It was very frustrating to get the lights up and in place only to come out and find sections of them had fallen! I even tried using two adhesives to each holder and that didn't work either. I was trying not to put nails into the eves of the house, but ended up having to do just that.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, January 22, 2016
We're very sorry to hear of the trouble you experienced and would invite any customer having trouble to call our team at 1.800.537.9514 M-F 8am-5pm CT. Please know we have sent you a direct e-mail offering further assistance. Thank you for taking the time to leave your review.
Written by a customer while visiting command.com
Customer Rating
5
Holiday FUN!!!
on January 3, 2016
Posted by: Craigbow57
from Columbia, SC, United States
Gender:Male
I have probably 500 of these that I use for Christmas decorating. Outside, inside, on vinyl siding, painted gutters (with uneven surfaces!), interior walls, several even treated with venetian plaster! EVERYWHERE!! I love these!! I find they work best if I stick them and let them sit for a few minutes before I hang something. Thanks Command!!
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Not made for outdoors
on December 26, 2015
Posted by: Robin S
Gender:Female
Used to put up lights and came home to find clips and lights on ground. Thought if I placed more, closer together to distribute weight of lights - thought wrong. Product not made for outdoors - unless no change in temperature and no precipitation.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, December 31, 2015
We're very sorry to hear this, we would not expect our products to not adhere when rubbing alcohol is used the clean the surface and weight limits are followed. For any customer with trouble we would ask they call our team at 1.800.934.7355 M-F 8am-5pm CT. Please know we will be sending you a direct e-mail, thank you for leaving your review.
Written by a customer while visiting command.com
Customer Rating
1
Thought my dream came true.
on December 21, 2015
Posted by: Tannybutt
from North East, MD, United States
Gender:Female
I love to decorate for all the seasons. I even hang pink lights up in spring inside around my windows. Since the command photos showed hangers on lights outside of windows it has to work on inside of windows. Right? No they don't. Followed the instructions for placing the hangers. My husband and I put the lights up together a round my big front window inside. I was so happy it looked great UNTIL... I heard a pop and all the lights fell off on the floor. The lights were very small LED lights that that had no weight at all. It looked so nice and organized after we first put them up. I traded my ugly thumb tacks for the command hooks. I just wish they worked. How disappointing. I had so many great idea and uses for the command products I had in mind. I am very sad. I love to organize its a pass time yo could say. So that really adds to my sorrow all the great ideas that I will never get to try.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, December 31, 2015
We're so sorry to hear of the trouble and please know we will be sending you an e-mail offering assistance. For any customer having trouble with our product we would ask they please call our team at 1.800.934.7355 M-F 8am-5pm CT. Thanks for taking the time to leave your review.
Written by a customer while visiting command.com
Customer Rating
1
Very disappointing!
on December 15, 2015
Posted by: Artful
Gender:Male
They simply do not stick. WARNING: Do NOT buy them!
No, I would not recommend this to a friend.
Response from command.comBy Anonymous, Command™ Brand, December 17, 2015
Thank you for taking the time to share your feedback on our Command™ Outdoor Light Clips. We apologize for the frustration here. We'd like to gather some further information to allow our team to help identify what the issue is. We've sent a few questions and resolution options to you directly via email. If you're interested in discussing this further right away, please call us directly at 1.800.934.7355 and mention case number 6348178. Thank you!
Written by a customer while visiting command.com
Customer Rating
1
Disappointed.
on December 8, 2015
Posted by: LM1625
from Eastvale, CA, United States
Gender:Female
I got these hoping they were the cure my frustration with my Chirstmas lights. Nope. The backing of the sticker won't come off properly, so half of them weren't sticky and ruined. When I used up all the stickers for only half the hooks, it's been a waste. We use command products for everything, but there were far from useful.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, December 16, 2015
We are very sorry to hear this and absolutely would not expect it. Please know if there is ever trouble removing the liner we would ask that our customers call our team at 1.800.934.7355 M-F 8am-5pm CT so we are able to assist. We will be sending you a direct e-mail offering replacements so keep an eye out.
Written by a customer while visiting command.com
Customer Rating
1
Does not stick to interior Windows
on December 7, 2015
Posted by: LSe129
from Chicago, Illinois
I bought these clips to hang on the inside of my new windows to hang Christmas mini lights, but the adhesive does not stick even after waiting the time required! They pop right off of window when trying to hang the lights. Very expensive product that doesn't work! I am trying to avoid damaging my windows with nails! Need some type of better adhesive to adhere to vinyl!
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, December 10, 2015
Thank you for taking the time to leave your review. Vinyl is a tricky surface to adhere to because of its makeup. For any customer having trouble we would ask they please contact our team at 1.800.934.7355 M-F 8am-5pm CT. Please know we will be reaching out to you directly.
Written by a customer while visiting command.com