Customer Reviews for Command - Small Cord & Light Clips, 16/Pack - Clear
Customer Rating
2
Great concept..... poor execution.
on December 5, 2016
Posted by: DonW
from Chester, Va
Gender:Male
I bought these yesterday and followed the directions on the package. Cleaned the area on the metal siding trim I stuck them on beforehand and then put them on. Then put the lights on. Worked great.. or so I thought. I strung all the lights up. Wonderful.
Three hours later 1/2 the clips were unstuck and my lights were hanging down.
It was strange because after I stuck them on, I tried to move them and I couldn't budge them.
I have used the inside versions of this and it works well. The outside, doesn't seem to work too well.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, December 9, 2016
We're sorry to hear this as it is not something we would expect. For any customer having quality concerns we'd like to assist. Please connect with our team at 1.800.934.7355 M-F 8am-5pm CT. We can gather some additional specifics and let you know how we can help. Thank you for taking the time to leave your review, and we look forward to your call.
We weren't sure how we were going to hang our Christmas swags on the exterior windows. Thought we'd give them a try. Though they are for lights, each hook holds a swag with no issues. When the window is closed, you can't see the clip from the inside or outside of the house.
Jung lights Sunday by Monday one or two fell. Over the night 2 more fell off and now that it is raining I am afraid what I will find when I get home but based on already falling off and other reviews, I have a feeling the lights will be on the ground :-( (yes we followed the instructions)
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, December 1, 2016
Thank you for taking the time to leave your review. We would expect our strips to be ideal for hanging up your lights when weight limits and instructions are followed. Please know we'll be sending you a direct e-mail offering assistance. For any customer with quality concerns we'd suggest connecting with our team at 1.800.934.7355 M-F 8am-5pm CT so we can help.
The clips are great unfortunately the strips do not stick at all. I cleaned the vinyl around my windows as directed. Spent a long time hanging lights inside my windows even had them spaced only six inches apart. Woke up this morning with my lights on the floor. With the price of these clips I would expect them to work. 8
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, November 30, 2016
Thank you for taking the time to leave your review. We would expect them to work as well on clean smooth surfaces. Please know we will be reaching out to you by e-mail in order to offer an outdoor foam strip that can work for you. For any customer having trouble we would suggest connecting with our team at 1.800.934.7355 M-F 8am-5pm CT.
Genius idea, poor execution. I bought three packages of these to string outdoor Christmas lights. These don't even remotely stick to stucco or any texture at all. I'm pretty disappointed.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, November 30, 2016
Thank you for taking the time to leave your review. Our clear strips will not work on textured surfaces due to how thin they are. Please know we will be reaching out to you by e-mail in order to offer an outdoor foam strip that can work for you.
I bought 3 packs of these yesterday. I went through the first pack last night. I ended up having to throw away over half of the strips because they wouldnt stick. These are too expensive to need to toss that many.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, November 22, 2016
Thank you for taking the time to leave your review. We would not expect our strips not to stick when the surface is cleaned with rubbing alcohol as directed. Please know we will be sending you a direct e-mail offering assistance and for any customer having trouble please call our team at 1.800.934.7355 M-F 8am-5pm CT so our tea can assist.
[This review was collected as part of a promotion.] I used these outside for regular string Christmas lights and they held up all year until I removed them. I also use them to keep an extension cord tight up to the wall instead of nailing them into the wall. The tape is a little tough to remove and broke on a few occasions, but the clip didn't break. I have also have used them to hang decorations. It holds a bit better than the similarly sized clear hooks, but that may be because they are outdoor use instead of just indoor. Either way, I like using them indoors for decorating if I can.
Great idea but trying to remove the labels is a nightmare! Went thru allot with this package so only could use half of the package. A couple hooks did fall off regardless of me following the instructions.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, November 16, 2016
That is not something we would expect and our team can assist by sending replacements. Please connect with them by calling 1.800.934.7355 M-F 8am-5pm CT. They can gather some additional info and help. Thank you for taking the time to leave your review, and we look forward to your call.