Customer reviews from command.com
Command - Small Cord & Light Clips, 16/Pack (17017CLR-AWES) - Clear
Average customer rating
3.7
(342 Reviews)
Rating breakdown 342 reviews
5 Stars
199
4 Stars
34
3 Stars
12
2 Stars
15
1 Star
82
69%of customers recommend this product.
(
205 out of
299)
Customer Reviews for Command - Small Cord & Light Clips, 16/Pack (17017CLR-AWES) - Clear
Customer Rating
1
Would not recommend
on January 28, 2015
Posted by: Lynnberger
from Salt Lake City, Utah, United States
Gender:Female
I bought these for Christmas 2013 to hang my mini lights in the windows. They worked great! The problem came for Christmas 2014. I searched everywhere for replacement strips and couldn't find them. I called your company and the guy said that I didn't need the clear refill strips and that, because I was using them inside the windows, that I could use the white refills. I went to Home Depot and bought the white refills and they worked fine until it came time to remove them. They will not come off. If the refills that work are not very affordable or available, then why buy these clips. I will not recommend these to anyone.
No, I would not recommend this to a friend.
Response from command.comBy Rachel, Customer Service, January 30, 2015
Sorry to hear of the trouble you are having with the removal of our strips. Without further details we are unsure why this is happening but we want the opportunity to assist! For any customer experiencing this we would ask they call our customer service team at 1-800-934-7355 M-F 7am to 6pm CT. We can ask a few questions and offer help. Please know we will reach out to you directly.
Written by a customer while visiting command.com
Customer Rating
5
Great for hanging lights, decorations +++
on October 16, 2015
Posted by: Luie
from Pottsville
Gender:Female
I have been buying command products for years these hooks 's are great for hanging lights, garland, hanging decorations plus so much more
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
5
on November 29, 2015
Posted by: Mrs C
from Wilkes-Barre, PA, United States
Gender:Female
I placed this product round by two Gazebo's to hold my rope lights and they have been up for over 7 months and haven't had one problem.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
outdoor clear light hooks
on December 3, 2015
Posted by: Steve 2
from Patterson, NY
Gender:Male
I bought these a couple of weeks ago. Put them up on smooth aluminum siding trim at roof line. 54 degree weather aided with a hair dryer. Waited a day before hanging lights. Two days later in 39/degree rain them fell off. What a terrible waste of time and money
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, December 8, 2015
So sorry to hear of your experience, we would not expect it. For any customer having trouble we would ask they please call our team at 1.800.934.7355 M-F 8am-5pm CT. Please know we will be reaching out to you directly to offer help.
Written by a customer while visiting command.com
Customer Rating
1
Does not stick to interior Windows
on December 7, 2015
Posted by: LSe129
from Chicago, Illinois
I bought these clips to hang on the inside of my new windows to hang Christmas mini lights, but the adhesive does not stick even after waiting the time required! They pop right off of window when trying to hang the lights. Very expensive product that doesn't work! I am trying to avoid damaging my windows with nails! Need some type of better adhesive to adhere to vinyl!
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, December 10, 2015
Thank you for taking the time to leave your review. Vinyl is a tricky surface to adhere to because of its makeup. For any customer having trouble we would ask they please contact our team at 1.800.934.7355 M-F 8am-5pm CT. Please know we will be reaching out to you directly.
Written by a customer while visiting command.com
Customer Rating
1
Disappointed.
on December 8, 2015
Posted by: LM1625
from Eastvale, CA, United States
Gender:Female
I got these hoping they were the cure my frustration with my Chirstmas lights. Nope. The backing of the sticker won't come off properly, so half of them weren't sticky and ruined. When I used up all the stickers for only half the hooks, it's been a waste. We use command products for everything, but there were far from useful.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, December 16, 2015
We are very sorry to hear this and absolutely would not expect it. Please know if there is ever trouble removing the liner we would ask that our customers call our team at 1.800.934.7355 M-F 8am-5pm CT so we are able to assist. We will be sending you a direct e-mail offering replacements so keep an eye out.
Written by a customer while visiting command.com
Customer Rating
1
Thought my dream came true.
on December 21, 2015
Posted by: Tannybutt
from North East, MD, United States
Gender:Female
I love to decorate for all the seasons. I even hang pink lights up in spring inside around my windows. Since the command photos showed hangers on lights outside of windows it has to work on inside of windows. Right? No they don't. Followed the instructions for placing the hangers. My husband and I put the lights up together a round my big front window inside. I was so happy it looked great UNTIL... I heard a pop and all the lights fell off on the floor. The lights were very small LED lights that that had no weight at all. It looked so nice and organized after we first put them up. I traded my ugly thumb tacks for the command hooks. I just wish they worked. How disappointing. I had so many great idea and uses for the command products I had in mind. I am very sad. I love to organize its a pass time yo could say. So that really adds to my sorrow all the great ideas that I will never get to try.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, December 31, 2015
We're so sorry to hear of the trouble and please know we will be sending you an e-mail offering assistance. For any customer having trouble with our product we would ask they please call our team at 1.800.934.7355 M-F 8am-5pm CT. Thanks for taking the time to leave your review.
Written by a customer while visiting command.com
Customer Rating
1
Not made for outdoors
on December 26, 2015
Posted by: Robin S
Gender:Female
Used to put up lights and came home to find clips and lights on ground. Thought if I placed more, closer together to distribute weight of lights - thought wrong. Product not made for outdoors - unless no change in temperature and no precipitation.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, December 31, 2015
We're very sorry to hear this, we would not expect our products to not adhere when rubbing alcohol is used the clean the surface and weight limits are followed. For any customer with trouble we would ask they call our team at 1.800.934.7355 M-F 8am-5pm CT. Please know we will be sending you a direct e-mail, thank you for leaving your review.
Written by a customer while visiting command.com