Customer reviews from command.com
Command - Small Cord & Light Clips, 16/Pack (17017CLR-AWES) - Clear
Average customer rating
3.7
(342 Reviews)
Rating breakdown 342 reviews
5 Stars
199
4 Stars
34
3 Stars
12
2 Stars
15
1 Star
82
69%of customers recommend this product.
(
205 out of
299)
Customer Reviews for Command - Small Cord & Light Clips, 16/Pack (17017CLR-AWES) - Clear
Customer Rating
1
String lights
on May 2, 2017
Posted by: Rendon09
from Simi Valley, CA, United States
Gender:Female
I bought these to hang up my string lights outside. I cleaned the surface before and followed the instructions. To be woken up at 530am to the sound of my lights fallen off. I look outside and and see the light bulbs shattered all over my porch.. yup!! Not only did I waist my time and money on these clips, now I have to buy new light bulbs. What a disappointment!!
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, May 2, 2017
That is a disappointment and not something we would expect when weight limits and instructions are followed. Please connect with our team at 1.800.934.7355 M-F 8am-5pm CT so we can gather some details and understand what happened. Proper spacing is important depending on the weight of the string lights so we'd like to discuss that further. Thanks for leaving your review and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
5
on October 15, 2013
Posted by: GDub
from Atlanta, GA
Gender:Female
[This review was collected as part of a promotion.] I received the clips as a sample in the mail. Though I haven't had to hang my holiday lights yet, I tried the hooks to hang light cords and I love them. I like the transparent color that can be used in any room.
Written by a customer while visiting command.com
Customer Rating
1
Awful.
on March 12, 2020
Posted by: Mckennathecat
from Washington
Gender:Female
I bought these to hang string lights INDOORS, and they wouldn’t even stay up in my bedroom. I followed directions perfectly every time but the adhesive has failed multiple times. From the string lights falling due to the faulty command hooks, they have broken multiple of the glass bulbs. At this point, I’m just biting the bullet and putting tacks in the wall. I am in sheer disbelief at how poor this product is— do yourself a favor and don’t waste the money. I will never purchase a command hook product again, for the sake of the things I am hanging.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, March 13, 2020
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT.
Written by a customer while visiting command.com
Customer Rating
1
bad experience with product
on January 7, 2021
Posted by: THeintz
from Concord, NC
Gender:Female
I have used the command hooks in the past (smaller for stockings on the mantle). This year I purchased the larger clips as viewed in commercials. The strips would not come off on five of the clips and the one that did removed the paint. I will have to have the mantel corrected and am very disappointed in the product!
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, January 7, 2021
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Very disappointed
on August 19, 2018
Posted by: Diane Michele
from Delaware County PA
Gender:Female
I use Command hooks for many things but had never used them outdoors. Never did I I didn't think for a moment that these outdoor light clips would be such a flop in more ways than one. I use command hooks for quite a number of things in my home. I went through every single one of the double stick tabs included with these outdoor light clips since quite a number of them wouldn't stick to the PVC rail at all. After much time, trouble and frustration the lights were finally hung around my deck. A few days later I noticed that a few of the clips had actually broken at the back of the curve where the lights sit inside the clip. I assumed that maybe someone had accidentally pulled at the lights at that point and that's why the clip had broken - that was not the case. The deck had not been in use and I noticed a few more clips broke at the same place on the actual clip. This continues to happen. I should have read the reviews first. I'm not surprised to see that most of the reviews on these clips are negative. I'm really disappointed - these things aren't all that cheap and I spent a lot of time putting them all in place only to have to continually monitor them.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, August 20, 2018
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
5
Hanging Lights
on October 30, 2013
Posted by: annabisme1
from Jackson, MS
Gender:Female
[This review was collected as part of a promotion.] 3m sent me a Free Sample. I used these clips to secure strings of Halloween lights on my house. Perfect for the time of year coming up!
Written by a customer while visiting command.com
Customer Rating
5
Taking Holiday Decorating to New Level
on November 20, 2013
Posted by: CTMom
from Hartford County, CT
Gender:Female
[This review was collected as part of a promotion.] I volunteer to evaluate products for 3M, and the company recently sent me a free sample of these outdoor light clips and they are great. I have used other command hooks to try and accomplish hanging up lights but they never held the whole season and didn't hold the lights up well. These clips hold the light strings perfectly and I don't think the clips are going to come down until I take them down. I'm so excited to take my holiday lighting to a whole new level. I look forward to all the new products that 3M comes up with.
Written by a customer while visiting command.com
Customer Rating
1
Disappointed :(
on December 4, 2013
Posted by: ShortyT
from PA
Gender:Female
I was looking forward to using these outside on my vinyl window sills, but could not get them to stick. I followed the directions exactly. Clean dry surface...applied correct side to vinyl and held firmly for 30 seconds. Also it was 42 degrees. All but 2 of the 10 I tried actually held. I'm waiting an hour to hang anything on them, but at this point I'm not getting my hopes up. Also is there a weight limit? I know they are made for lights, but like the other command products they are very versatile. Very surprised given the other rave reviews. Really hoping this was just a bad batch.
Response from command.comBy Command™ Team, December 12, 2013
Thank you for taking the time to create your Rating and Review of the Command™ Outdoor Light Clips! We are sorry to hear that you are having trouble with the product! We are happy to help with a possible replacement product. Please watch for a direct email from us as well! Again, thank you for your feedback .
Written by a customer while visiting command.com