Customer reviews from Staples
Staples - 4-Drawer Vertical File Cabinet, Letter Size, Lockable, 47.2"H x 14.5"W x 18.9"D, (ST52148-CC) - Charcoal
Average customer rating
3
(154 Reviews)
Rating breakdown 154 reviews
5 Stars
54
4 Stars
20
3 Stars
11
2 Stars
15
1 Star
54
Customer Reviews for Staples - 4-Drawer Vertical File Cabinet, Letter Size, Lockable, 47.2"H x 14.5"W x 18.9"D, (ST52148-CC) - Charcoal
Posted by: C.D.
Verified Purchase:Yes
This product arrived with a bent piece of metal that impeded drawer movement . When I loaded files into the drawers they flexed and would not open!!! The drawers do not have roller bearing slides just plastic guides. The metal is extremely thin and you can easily flex its overall shape making it go out of square and causing further drawer binding issues. Keep in mind that we were not overloading the drawers with heavy documents. I will be returning this item for a commercial quality unit. Don't waste your time with this thing. Frankly I'm surprised Staples would even carry such a cheap piece of crap like this.
Written by a customer while visiting Staples
Posted by: ROSALIE B.
Verified Purchase:Yes
Was delivered to store in a timely manner for pic up. And no waiting. Thank you
Written by a customer while visiting Staples
Posted by: smith
Verified Purchase:Yes
terrible handles are on the inside you have to unscrew them and re-attached them to the outside of the doors!
Written by a customer while visiting Staples
Posted by: DANA O.
Verified Purchase:Yes
Good for files you do not need regular access to — and it locks. Not the most stable with open drawers but works for us.
Written by a customer while visiting Staples
Posted by: JEANNE S.
Verified Purchase:Yes
It is serving its purpose well and I am happy with it.
Written by a customer while visiting Staples
Customer Rating
1
Believe the reviews but Staples did make it right
on September 5, 2019
Posted by: K.A.
Verified Purchase:Yes
Noticed mixed reviews ordered anyway based on price and convenience wanted one that could be moved but Cabinet only is locking on 2 drawers made extremely flimsy couldn’t hold standard files even drawer went off track immediately with only 4-10 files in it we were very disappointed in it but Staples was gracious and allowed us to return it It was a great price but it was a mistake to order this one learned my lesson will look at large items in store next time
Written by a customer while visiting Staples
Posted by: H.P.
Verified Purchase:Yes
It’s so flimsy. Can’t believe you even sell it. I will be sending it back to you and getting a commercial one from you hopefully it will better. Thanks.
Written by a customer while visiting Staples
Posted by: RICHARD L.
Verified Purchase:Yes
Not too happy with the cabinet. The draws jam slip off track. For the price I would gave expected the draws to at least slide smooth. I modified the tracks by placing spacers behind them which only made it slightly better. The screws used are not good don't tighten good and will strip easily. Bad product. I will use it as it is but would not buy this cabinet for any price again.
Written by a customer while visiting Staples