The sliders/rails that hold the drawers are plastic. The they do not hold the drawers snugly. Drawers drop off and tip most times I pull them out. I need to be reposition them regularly. It was a waste of money.
The file was delivered taken out of the box (no damage) set up in the corner filled with files. It is exactly was we wanted and paid for. It functions as it should. We are pleased with Staples and the file.
Not a good value at any price. Very flimsy. The box it came in was sturdier than the file cabinet. The drawers are held in place with plastic hardware. I put 10 Pendaflex folders with documents in them into the bottom drawer and the drawer fell off the rails [the combined weight of the files was under 5 lbs.] The lock is a joke..a 5-year-old could pry the locked drawers open without breaking a sweat.