Customer reviews from command.com
Command - Large Metal Hook, 5 lb - Brushed Nickel
Average customer rating
4.5 out of 5
4.5
(79 Reviews)
Open Ratings Snapshot
Rating breakdown 79 reviews
5 Stars
66
4 Stars
3
3 Stars
1
2 Stars
2
1 Star
7
73%of customers recommend this product. 
(
19 out of 26
)
Best Buy Privacy Policy
Customer Reviews for Command - Large Metal Hook, 5 lb - Brushed Nickel
Customer Rating
5 out of 5
5
Perfect
on August 23, 2019
Posted by: Lisatttttt
from Utag
Gender:Female
[This review was collected as part of a promotion.] We use the for our restroom key at work and it's perfect. No issues.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1 out of 5
1
one fell off in two weeks, one is still on !!!
on June 10, 2019
Posted by: djr4
from Islip, NY 11722
Gender:Male
The back of a bedroom door , two brushed metal hooks purchased, cleaned both areas with alcohol (as suggested), put hooks up as per instructed ... two weeks later the left hook is solid the right hook is on the floor !!!
No, I would not recommend this to a friend.
Response from command.comBy CommandSocial CareJune 12, 2019
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We would not expect this. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT, so we can help. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
5 out of 5
5
works great!
on April 19, 2019
Posted by: tjss
from nj
Gender:Male
[This review was collected as part of a promotion.] What a great idea and invention. Works great! Way better than nails.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1 out of 5
1
Avoid these products
on March 22, 2019
Posted by: snowdog
from Tomkins Cove, NY
Gender:Male
Bought several of these to mount souvenirs, followed instructions to the letter (especially the weight limits), and they lasted all of three days before falling down, peeling paint from the wall, scratching a plaque and breaking a memento.
No, I would not recommend this to a friend.
Response from command.comBy Command BrandSocial CareMarch 25, 2019
Thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
5 out of 5
5
Love them!
on November 18, 2018
Posted by: JHamlin
from Sun Lakes, AZ
Gender:Female
I never write reviews, but thought this product deserves my opinion. We have a walk-in shower and didn't want to hang a towel rack inside or outside of the shower. We purchased the 3 and 5 lb. hooks to hang towels, wash cloth, and scrubber. The towel hooks aren't close to the water, but the other 2 smaller ones get wet every time we shower. We put them in 4 years ago and have never had any issues. They are still hanging and absolutely Love them. Now anytime we want to hang anything - it is with 3M Command Hooks. Thank you for a great product!
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1 out of 5
1
EXTREMELY DISAPPOINTED
on October 28, 2018
Posted by: Priya
from Tampa
Gender:Female
After reading multiple reviews about this product, i bought 3 of the Large Command Hooks to hang my curtains. Followed the instructions accurately. The total weight of the curtains plus the rod was 3.5 lbs. Less than the 5 lbs advertised for this product. Waited for more than 6 hours before i hung my curtains. Less than 12 hours later my curtains came crashing down doing some damage to my floors. Needless to say, I will not use this product again. Now the wall has to be patched and painted. EXTREMELY DISAPPOINTED
No, I would not recommend this to a friend.
Response from command.comBy 3M Social CareSocial CareOctober 29, 2018
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
5 out of 5
5
Need plastic replacement that mates to strip
on October 17, 2018
Posted by: Chad513
from Vienna VA
Gender:Male
I've used this hook for years but yesterday the plastic piece in which the hook connects to, broke. Is a replacement available or should I just replace the whole hook assembly? It seems a shame to do so.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
2 out of 5
2
Gaps, rattles
on October 9, 2018
Posted by: cdbma
[This review was collected as part of a promotion.] The hook does not lie flush against a wood door. The gap widens even more at the top once a towel is hung. It rattles when I hang the towel and rattles when I remove it. I had expected the design to incorporate an "angled" mounting design, so that the hook would wedge itself against the door. Very disappointed.
No, I would not recommend this to a friend.
Response from command.comBy CommandSocial CareOctober 10, 2018
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. If you have any additional feedback or questions, please feel free to reach out to our team at 1-800-934-7355 Mo-Fri 8am-5pm CT.
Written by a customer while visiting command.com
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