I was disappointed to learn that it was tied to a "rebate" program and not an instant savings. I really don't like your program of "credits" for ink cartridges. In the future I will shop at your major competitor. They give coupons for ink cartridge which can be used any time. Not lost because you haven't accumulated enough credits.
It is disappointing that Staples has so little selection of recycled paper. By keeping the recycled volume small they drive up the price of recycled materials leading to non-sustainable business models.