Why is it so difficult to get the settings?! It used to be so easy to go step by step, now I have to download a template which I am unable to do so since I work for a state government facility where downloading is not allowed. Why not just put the settings on the box or inside the packaging?!
No, I would not recommend this to a friend.
Response from avery.comBy Customer Care, December 8, 2023
Hello Bob, thank you for your review, my apologies for the issues you are experiencing with downloading our templates. If you cannot download your pdf or Word document, you may be able to find this template in your Word program. We have a Help article on the steps on avery.com/help titled "Finding a Word Template on a Windows PC." If this still does not work, please contact our Care Team so we can review. You can chat with a Live Agent on avery.com/help or you can call us at: 800-462-8379. Our hours: 6am-5pm PT. Mon-Fri. Thank you.
I order the 5160 Easy Peel Labels about every 3-4 months. On my last order I just clicked on 5160. Placed my order and guess what? I received the wrong label. It was not the "Easy Peel". My mistake. Easy Peel is designed to work with our Avery label Peeler Machine. When I called Customer service I was put on hold for the next available representative. A voice came on to tell me that I was third in line. I could leave my name and number or stay on the line. I choose to stay on the line. Within a minute or so I was customer number 2. Then shortly after that customer number one. I explained what I did, and the customer service rep. took care of everything. He was very pleasant and understood what happened. No Hassle, I returned the labels, re-ordered the correct labels and received a credit for my error. I was treated very well. Thank you, AVERY, for hiring good people with great customer service skills.
[This review was collected as part of a promotion.] These are my favorite address labels out there! The easy peel backing makes grabbing labels extra easy. Avery's online label making tool helps to make sure our labels always print as desired!
[This review was collected as part of a promotion.] I love these labels. The Avery site makes it very easy to create and print them and they are good quality. I love having many 'projects' in my ' account' so I can go back and re-print or even edit. All in all, awesome.