The folders fortunately are not damaged so I am keeping them rather than sending them back. The entire lid to the box of folders was ripped almost completely off and some of the folders had fallen out into the Staples shipping box.
These are good basic folders for your filing needs; I use them constantly. The price is low enough that there's no hesitation in using them and they're sturdy enough for re-use if necessary.
I always have these on hand at all times. The Staples brand is a high quality. I use both letter and legal sizes. They help to keep my office and life in some kind of order. I have been using them for years. They also help keep papers safe in the car - Less chance of bends and spills.