Customer reviews from command.com
Command - Large Key Rail, 2 lb., Quartz - White
Average customer rating
4.5
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
30
4 Stars
2
3 Stars
3
2 Stars
0
1 Star
3
82%of customers recommend this product.
(
14 out of
17)
Customer Reviews for Command - Large Key Rail, 2 lb., Quartz - White
Customer Rating
5
5 years and going strong
on December 18, 2025
Posted by: dc2026
We have been hanging our keys on this every day for five years, and it has yet to break or fall down.
Written by a customer while visiting command.com
Customer Rating
3
Amazing but hard to find refill strips
on April 8, 2024
Posted by: bsblue
Amazing, held my keys with no problem for a year. However, it takes very specific Command strips. I had to move, and the type of refill strips that this takes are not easy to find. The type of refill strips are also not listed on the product information, so I'm not sure which ones to buy.
Response from command.comBy Wild Turkey Customer Care, April 12, 2024
Hello - Thank you for taking the time to leave your review. We are sorry to hear of the trouble. For parts and availability, please connect with our product support team directly at 800-934-7355 Monday - Friday 8am-4:30pm CT. Thank you!
Written by a customer while visiting command.com
Customer Rating
5
Stronger than it looks!!!!!
on December 28, 2020
Posted by: Passion Organizing
from Atlanta, Georgia
Gender:Female
I’ve been using this key holder for 7 months. It not only holds 2 sets of keys but often times has 2 dog leashes attached (1 large/1 small) and poop bag holder. As a professional organizer I look for quick, functional, Pinterest pretty solutions and this gave me that and more. Great buy!!!!!!!!
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
5
Strong and nice looking
on October 1, 2020
Posted by: Meli star
from Illinois
Gender:Female
[This review was collected as part of a promotion.] Was looking for a key rail that didn’t have to be permanently attached to my plaster walls
and this was perfect. It is plastic, but isn’t cheap looking at all. Have had it up for a few months and it’s going strong.
and this was perfect. It is plastic, but isn’t cheap looking at all. Have had it up for a few months and it’s going strong.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
3
Works great but broke when I removed it
on August 2, 2020
Posted by: marykd
from Pittsburgh, PA
Gender:Female
I bought this to use in my dorm last year and I loved it! I never had any issues with it falling and it did no damage to my walls when I was moving out! However, the plastic mounting pieces broke while I was removing it and packing it up, despite me doing everything carefully and correctly, as per the directions :/ Now I can’t use it for a second year because there are no ways to buy the replacement mounting pieces.
I would recommend this to a friend!
Response from command.comBy Command Brand, Social Care, August 5, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Missing mounting piece!?!?!?!?!?!? :(
on June 1, 2020
Posted by: Heather1
I just bought this today and I am sooooooo disappointed in the product. It appears to be made of low quality plastics, and was missing a mounting base. I have had such good experiences with Command and this was a huge disapointment.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, June 4, 2020
We're sorry to hear this and we hope the seller could resolve this. If our team can assist with the product, please reach out to us at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thank you.
Written by a customer while visiting command.com
Customer Rating
5
Perfect
on April 17, 2020
Posted by: Hangman
from USA
Gender:Male
[This review was collected as part of a promotion.] Fooled me. Actually first thought it was genuine wood. Attractive. Installs securely
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
3
HELP!
on November 28, 2018
Posted by: yanique
from Little Elm, TX
Gender:Female
I brought this product and worked great, but I had to move it do some repairs and now I cant get it to hang back up. I purchased additional strips to hang, but the rail does not stick or hold flush to the wall with the replacement strips
I would recommend this to a friend!
Written by a customer while visiting command.com